customer service will not update my phone number on my account id. I have asked 5 times. | Razer Insider
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customer service will not update my phone number on my account id. I have asked 5 times.

  • March 5, 2024
  • 1 reply
  • 27 views
tinycuddles

customer service will not update my phone number on my account id. I have asked 5 times.

Customer service is a nightmare. 

I have tried so hard to be nice but they are making it difficult. Especially Ronnie. 

Ronnie doesn’t read anything I write. Just copy and pastes some generic rambling.

 I am hoping SOMEONE can change/update/remove my phone number to a phone I no longer have soon. 

I have been trying for nearly 10 days now. 

Thanks

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3395 replies
  • March 7, 2024

Hello tinycuddles,

I'm sorry to hear about your experience with our customer service. I understand that you’re still having issues updating your phone number associated with your account. Please PM me your existing ticket number so I can review your case history and coordinate this with our Support Team. I look forward to your response.
 

*Thread locked to curb the conversation to PMs.

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