Customer Support | Razer Insider

Customer Support

  • 12 December 2022
  • 3 replies
  • 83 views
J
NEED HELP!!!!
How can I contact RAZOR customer support?
I’ve tried everything I know to do on their website. I can’t find a phone number or anywhere to simply email them.
I have an order, with an order number that their website refuses to acknowledge.
I need to return it and reorder the correct item I need.
Thanks.

3 Replies

E

This is bullshyt. It merely takes me back to the link where I started. I don't want to spend another 2 hrs trying to figure out how to resolve my problem. This is the third time in as many months that I've tried getting help from you people. Now I want a phone number. Your online help is htllthe reason my entire family and my company are going to stop purchase all of our peripherals from Razer. You customer service is a JOKE!!!

Razer.Zionzedd
Userlevel 7

Hi evath, 

 

I’m sorry to hear about your experience in not getting the help you need. Please send me a PM with the nature of your concern so I can assist you accordingly and direct you to the relevant team if necessary for immediate assistance. Thank you!

Krissy-RCD
Hey there!

You can reach out to our official support here https://mysupport.razer.com/app/warranty-support. Please feel free to let me know if you need assistance when you use Razer Cortex PC.

Thank you!

Krissy

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