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Customer Support

  • December 12, 2022
  • 3 replies
  • 132 views
J
NEED HELP!!!! How can I contact RAZOR customer support? I’ve tried everything I know to do on their website. I can’t find a phone number or anywhere to simply email them. I have an order, with an order number that their website refuses to acknowledge. I need to return it and reorder the correct item I need. Thanks.
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    3 Replies

    Krissy-RCD
    • Krissy-RCDStaff
    • Staff
    • 65 replies
    • December 12, 2022
    Hey there! You can reach out to our official support here https://mysupport.razer.com/app/warranty-support. Please feel free to let me know if you need assistance when you use Razer Cortex PC. Thank you! Krissy
    E
    • evath
    • Insider Mini
    • 2 replies
    • May 1, 2023

    This is bullshyt. It merely takes me back to the link where I started. I don't want to spend another 2 hrs trying to figure out how to resolve my problem. This is the third time in as many months that I've tried getting help from you people. Now I want a phone number. Your online help is htllthe reason my entire family and my company are going to stop purchase all of our peripherals from Razer. You customer service is a JOKE!!!

    Razer.Zionzedd

    Hi evath, 

     

    I’m sorry to hear about your experience in not getting the help you need. Please send me a PM with the nature of your concern so I can assist you accordingly and direct you to the relevant team if necessary for immediate assistance. Thank you!

    Reply


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