Deathadder v2 pro side mouse buttons and sensitivity not working | Razer Insider
Question

Deathadder v2 pro side mouse buttons and sensitivity not working

  • 11 April 2023
  • 8 replies
  • 1853 views
D

The mouse has been working untill a couple of days ago when the mouse buttons 4 and 5 stopped working, I’ve tried rebinding them reinstalling synapse nothing has worked so far. If you have a fix please let me know. Thanks 

8 Replies

Razer.Zionzedd
Userlevel 7

Did you already try the steps here for further isolation? If that didn’t help, PM me the serial number so I can validate its model and check for other model-specific workarounds to help you address the issue. Thank you!

B

The mouse has been working untill a couple of days ago when the mouse buttons 4 and 5 stopped working, I’ve tried rebinding them reinstalling synapse nothing has worked so far. If you have a fix please let me know. Thanks 

Hey bud so did anything help out? I’m having the same issue and its only been 9-11 months and I dont use it heavily. 

G

did anything help ? i have tried everything, nothing seems to work

Zeno_Bangz

Hey fellow nerds, I may have your fix. 
Surprisingly simple, I know, but I just had the same issue and lost my mind.

Before doing this, I tried: 

  • Uninstalling and reinstalling both Synapse and Cortex
  • Turning off and on the mouse
  • Keyboard duster under the two buttons
  • Repair tool for Synapse

What ended up working was plugging it into the device that I was using. 

This instantly fixed it for me. 

 

Hopefully this is your fix! Best of luck peeps!

hackz1

Hey fellow nerds, I may have your fix. 
Surprisingly simple, I know, but I just had the same issue and lost my mind.

Before doing this, I tried: 

  • Uninstalling and reinstalling both Synapse and Cortex
  • Turning off and on the mouse
  • Keyboard duster under the two buttons
  • Repair tool for Synapse

What ended up working was plugging it into the device that I was using. 

This instantly fixed it for me. 

 

Hopefully this is your fix! Best of luck peeps!

What does this mean?

techCyanProcesscove284

this happened to me too, but only thing that fixed it was just hitting the mouse against my hand fairly hard.

I had lost the use of the forward button on the side of the mouse, and the DPI up button on the top, but hitting the mouse allows it to work for a while before it stops again, until it’s hit. 


Like some ancient device. It doesn’t seem to be a software issue. Plugging it in does not make any difference, and I’ve uninstalled and re-installed Synapse multiple times.

LaserLemonportalsleek337

this happened to me too, but only thing that fixed it was just hitting the mouse against my hand fairly hard.

I had lost the use of the forward button on the side of the mouse, and the DPI up button on the top, but hitting the mouse allows it to work for a while before it stops again, until it’s hit. 


Like some ancient device. It doesn’t seem to be a software issue. Plugging it in does not make any difference, and I’ve uninstalled and re-installed Synapse multiple times.

the only thing that worked, thanks

B

im having the same problem, but with the up sensitivity button and the scroll wheel. I tried updating synapse and the mouse, using it wired, just about everything, but its still not working. ive been having this problem for about a year now and ive just learned to live with it by reassigning the actions to different buttons. For example, since my up sensitivity doesnt work, i reassigned my down sens button to cycle through sensitivity stages rather than just go down. Razer Hypershift also helps. I use Hypershift to scroll by assigning my scroll wheel button to Hypershift and my side buttons as scrolling up and down. Hope this helps

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