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DPI suddenly changes on Razer Deathadder Elite

C
I've been using to Razer Deathadder Elite for quite a while now (like 4 months or so), and i've had no issues with it until now.

The dpi on the mouse suddenly changes to a higher value while gaming (from 800dpi to about 1500-2000dpi), then it goes back to normal after like 2 seconds. This happens like every 2 hours, and is driving me insane. I've turned of the sensitiviy steps in razer synapse, installed the newest driver in device manager, and tried uninstalling razer synapse. It's like impossible to play after the dpi have changed then changed back to normal, because it throw my aim of so hard. It dont even feel like my normal sensitivity when it goes back to normal.

What's going on? Is it like a virus that sits and changes my dpi lol? Or is it me hitting a mouse combo that takes it to a higher value, i dont think so, because i didn't see a option on this in synapse. I dont know if its a software problem or a hardware problem, please help.
    pancholr
    1 person likes this
    • pancholr
      pancholr
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    6 Replies

    BlackFireDragon
    I assume in game you dont change or dont have the settings to adjust mouse sensivity ? Try first to remove mouse from windows device menager and unplug it reboot pc and plug it back when windows boot.
    If this post help you give a like :stuck_out_tongue_winking_eye:
    pancholr
    1 person likes this
    • pancholr
      pancholr
    C
    I've tried this, still happening. I have a clip that may describe it a little better (it happens around 0:38 sec)
    https://www.youtube.com/watch?v=Dl6xE2J9wi8

    First you see gameplay of me playing with 800dpi, then in the end it suddenly changes. Its Weird.
    BlackFireDragon
    Can you try remove all razer softwere synapse/cortex softminer etc. then go to device menager and remove mouse and unplug it and go to (if you dont have any other mouse or touchpad you can do this in safe after removing files) windows safe mode remove files in programfiles and appdata folders next remove them from trashcan and and unplug mouse from usb restart pc and wait to windows boot plug mouse back windows will install new driver for your device next go to razer website and download fresh installer for synapse and install it and cheack is the issue is still. You can also remove profile you use for this game and create new one with simullar settings. You can laso try to disable fortnite in chroma connect module to use your lightning settings if nothing will work try this step to make sure module is not giving you a issue.
    If this post help you give a like :stuck_out_tongue_winking_eye:
    C
    The problem is still happening. Went into safe mode, removed every razer related files from my C drive. Uninstalled all razer software such as synapse, uninstalled the mouse driver in devicemanager. I dont know what to do anymore. Maybe i should factory reset my computer?
    BlackFireDragon
    Can you try mouse on difrent pc family pr friend this give more info about the issue.
    If this post help you give a like :stuck_out_tongue_winking_eye:
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • March 16, 2019
    coolGreenBlueOPAL282
    I've been using to Razer Deathadder Elite for quite a while now (like 4 months or so), and i've had no issues with it until now.

    The dpi on the mouse suddenly changes to a higher value while gaming (from 800dpi to about 1500-2000dpi), then it goes back to normal after like 2 seconds. This happens like every 2 hours, and is driving me insane. I've turned of the sensitiviy steps in razer synapse, installed the newest driver in device manager, and tried uninstalling razer synapse. It's like impossible to play after the dpi have changed then changed back to normal, because it throw my aim of so hard. It dont even feel like my normal sensitivity when it goes back to normal.

    What's going on? Is it like a virus that sits and changes my dpi lol? Or is it me hitting a mouse combo that takes it to a higher value, i dont think so, because i didn't see a option on this in synapse. I dont know if its a software problem or a hardware problem, please help.

    I know I'm a bit late to the party but please PM me the serial number of your DeathAdder Elite so I can look into firmware upgrades that may fix the issue. Let's continue this there.
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