Error: Item serial number is unknown | Razer Insider
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Hello.

I recently bought a Razer Kraken Tournament Edition but when I try registering the headset an error pops up saying that the serial number for it is unknown. I made sure to check the Os and 0s but everything seems to be fine. If anybody knows how to fix this problem I'd really appreciate the help. Thanks.
I'm having the exact same problem /bump
@chuustalk and @harpler I'll need each of you to PM me a screenshot of the error along with the serial number of your headsets. This way, I can help you figure out what's causing the issue.
Also having the exact same problem with the Kraken tournament edition - please help
ADFVortex
Also having the exact same problem with the Kraken tournament edition - please help


PM me the S/N and where you got the headset from so I can help you out.
Razer.Caziel
PM me the S/N and where you got the headset from so I can help you out.


hi, PM was sent on Wed night - thx