Hi, I recently purchased a Razer Blade 15 Base Model, that I received yesterday (thank you Amazon). Very nice machine, but I have a problem. The fans are very often active. They are not at their maximum speed, but they trigger for minimal functions such as open web browser, go on youtube, etc... Even my old PC, much less powerful, didn't make any noise when I performed such tasks.
The only time the fans stop is when I'm not doing anything. But you don't do nothing when you have a beast like that in your hands.
The noise of the fans is exhausting in the long run, and I wish I could fix this problem. I checked the task manager and the CPU does not exceed 10%. I tried to change the fan speed manually with Razer Synapse, but it makes the situation worse. I also tried softwares like Notebook Fan Control, SpeedFan, etc... but nothing change. I contacted Razer customer service but they did not provide a solution.
I specify that I did all the Windows updates, drivers (NVIDIA, Intel,...) and even the BIOS update.
If you've ever encountered a similar problem, and you have ideas on how to fix it, I would be grateful to you.
Thank you all.
This topic has been closed for comments
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See my question as well! I've contacted them and they have not done much.
Consider return, because my fans come on simply using chrome, or word. Honestly....
Consider return, because my fans come on simply using chrome, or word. Honestly....
I have disabled TurboBoost in the Razer Blade BIOS and it makes no difference - CPU easily surpasses 50 degrees Celsius in normal operation and fans continue to ramp up. Open Chrome, watch YouTube is enough to hit the threshold.
I installed Intel XTU but the options to control voltage, etc. are all disabled because this CPU/board does not support overclocking.
I tried the active/passive cooling policy in the Windows power plan - it has no effect on anything.
At this point, from a pure consumer perspective, our remaining options appear to be:
Wear noise cancelling headphones in proximity of the computer,
Attempt to return the computer,
Wait for a BIOS update from Razer that directly addresses the issue (this may never happen),
Disassemble the computer and perform modifications like replacement of paste/fan etc.
For me personally, I'm going to wear headphones and see if they eventually deploy an update. I will log a ticket to Razer support later today - this is the only official way to notify them of the nature of the problem.
I knew with a light weight high performance machine there would be some measure of noise, but honestly I should be able to apply a 1-3% CPU load like watching YouTube without a constant 50% fan load.
I currently also own a Razer Blade Pro 17" (2017) and a MacBook Pro (2013) and those devices both have dedicated GPU and don't suffer from this type of constant noise.
I installed Intel XTU but the options to control voltage, etc. are all disabled because this CPU/board does not support overclocking.
I tried the active/passive cooling policy in the Windows power plan - it has no effect on anything.
At this point, from a pure consumer perspective, our remaining options appear to be:
Wear noise cancelling headphones in proximity of the computer,
Attempt to return the computer,
Wait for a BIOS update from Razer that directly addresses the issue (this may never happen),
Disassemble the computer and perform modifications like replacement of paste/fan etc.
For me personally, I'm going to wear headphones and see if they eventually deploy an update. I will log a ticket to Razer support later today - this is the only official way to notify them of the nature of the problem.
I knew with a light weight high performance machine there would be some measure of noise, but honestly I should be able to apply a 1-3% CPU load like watching YouTube without a constant 50% fan load.
I currently also own a Razer Blade Pro 17" (2017) and a MacBook Pro (2013) and those devices both have dedicated GPU and don't suffer from this type of constant noise.
Razer.Speedcr0ss
Thanks for sharing! Should reverting to an earlier version of the NVIDIA graphics driver didn't help. Please send me a PM to submit a case to our Support Team.
How comes, Razer only reply on this question, about GFX cards and drivers. I'm wearing noise cancelling headphones to use my RTX 2070 Blade 15 with 10 tabs on chrome and explorer open.
Come of @Razer.Speedcr0ss Help us out here, I'm slowly getting Tinnitus from the constant whirring!!
I've changed my Synapse settings to Auto, all I should be expected to do to control fan noise for minimal tasks on my monster GFX machine surely?!
Throw us a friggin bone here! TY
I also just received a new 2020 Razer Blade and can confirm the fan is very active, very often. A simple activity like swirling the mouse on the screen or watching YouTube will cause what appears to be a constant 50% fan load - very noticeable, similar to a PlayStation4 under load.
I can confirm the PC is using the integrated GPU (according to Windows task manager) and the temperature appears to be 50 degrees Celsius.
Windows is on Balanced power plan. The BIOS has no obvious fan profiles or control schemes.
Have not tried anything else yet - may experiment tonight. Just wanted to post to confirm you're not alone.
I can confirm the PC is using the integrated GPU (according to Windows task manager) and the temperature appears to be 50 degrees Celsius.
Windows is on Balanced power plan. The BIOS has no obvious fan profiles or control schemes.
Have not tried anything else yet - may experiment tonight. Just wanted to post to confirm you're not alone.
Thank you for your answers. It shows that I'm not the only one. I thought to exchange it at the beginning, but we can see that it is a software problem and not a hardware one. So there is no need to change machines. I also noticed that the fans activate as soon as one of the threads exceeds 50 ° by analyzing on continuous with CoreTemp. The only setting I managed to change (because I feel like everything is clamped on this machine) is the advanced power settings. I changed the mode of ventilation on the sector, I passed it from active to passive. But what I would like to do is actually change the temperature of the fans in the BIOS, turning them to at least 60 °. Except that the Thermal Configuration option is not available in the BIOS. From what I saw on the forums, the option was available before but they removed it. I will try other things but it might be hard. Hopefully an update of the BIOS or the system.
Keep me posted if you have anything new.
Thank you all.
Keep me posted if you have anything new.
Thank you all.
interactiveImperial029
I have disabled TurboBoost in the Razer Blade BIOS and it makes no difference - CPU easily surpasses 50 degrees Celsius in normal operation and fans continue to ramp up. Open Chrome, watch YouTube is enough to hit the threshold.
I installed Intel XTU but the options to control voltage, etc. are all disabled because this CPU/board does not support overclocking.
I tried the active/passive cooling policy in the Windows power plan - it has no effect on anything.
At this point, from a pure consumer perspective, our remaining options appear to be:
Wear noise cancelling headphones in proximity of the computer,
Attempt to return the computer,
Wait for a BIOS update from Razer that directly addresses the issue (this may never happen),
Disassemble the computer and perform modifications like replacement of paste/fan etc.
For me personally, I'm going to wear headphones and see if they eventually deploy an update. I will log a ticket to Razer support later today - this is the only official way to notify them of the nature of the problem.
I knew with a light weight high performance machine there would be some measure of noise, but honestly I should be able to apply a 1-3% CPU load like watching YouTube without a constant 50% fan load.
I currently also own a Razer Blade Pro 17" (2017) and a MacBook Pro (2013) and those devices both have dedicated GPU and don't suffer from this type of constant noise.
You are right. This shows that there is no solution that can fix the problem. You can try anything you want, Razer blocks access to fans, whether in the bios or for third-party software. The only solution would be to urge Razer to fix the problem with a BIOS update. In addition, it's very easy to do, I hope that with all the complaints, they'll eventually make a difference.
awadramy
I just bought this laptop and I love it so much... I really don't want to return it. I wish I saw your post before I did. I literally just took it out of the box and opened up internet explorer and it started making a loud vacuum noise... I knew I was in trouble. But I am kind of relived that you said that there will probably be a update soon and that it's not a hardware issue. I hope that the noise of the fan doesn't pick up in my discord calls or while im streaming... :slightly_sad:
If the noise will be an actual problem for you, I recommend that you place a support ticket immediately and don't wait for an update. You would want to switch to a different device.
This amount of noise for simple operation (open web browser) is considered abnormal in this industry.
I was curious and sought reviews of this product. The noise is never mentioned. We either have defective units or Razer has screwed something up. I'm personally living with it but I'm not using this device near a microphone.
fastLightSlateGray437
Hi i have the same laptop and the advance. Its very easy to "Fix" this issues , Launch Synapse> System>Perfomance>Fan Speed>Auto. That is hehe
Actually, I agree with one of OP's posts here. When I use Synapse to control the fan noise, it's actually worse because the fan will literally never turn off or even go below 50%. The "Auto" fan setting in Synapse (the default) is the best, but it still ramps the fan up and down super hard any time the system goes over 50C - which is frequently.
I have this exactly same issue. Very disturbing noise all the time except when on battery. What concerns me when googling I find the same issue from Razer blades years ago so Razer probably doesnt give a shit.
I just got my early 2020 15" base model and "fixed" the issue by first confirming all fan profiles in Synapse were set to auto - they weren't initially. Then I went into the bios and disabled Turbo Boost. That finally worked for me.
Before disabling Turbo Boost in the bios, changing the fan profiles in Synapse did nothing at all to the fan speeds; they just kept whirring away and were quite irritating. I also tried adjusting the Control Panel\\Hardware and Sound\\Power Options\\Edit Plan Settings > Change Advanced Power Settings. Under the Balanced profile (which is my active profile), I changed the Processor power management > Maximum processor state > Plugged in to under 100% (99, 98, 97, etc). These adjustments also had no impact.
With fan noise gone, they did fire up when playing GTA5 which is completely expected. The question is if I should have to live without ALL the features I paid for? I guess I have 29 days to figure that out. I created a ticket with support yesterday.
Before disabling Turbo Boost in the bios, changing the fan profiles in Synapse did nothing at all to the fan speeds; they just kept whirring away and were quite irritating. I also tried adjusting the Control Panel\\Hardware and Sound\\Power Options\\Edit Plan Settings > Change Advanced Power Settings. Under the Balanced profile (which is my active profile), I changed the Processor power management > Maximum processor state > Plugged in to under 100% (99, 98, 97, etc). These adjustments also had no impact.
With fan noise gone, they did fire up when playing GTA5 which is completely expected. The question is if I should have to live without ALL the features I paid for? I guess I have 29 days to figure that out. I created a ticket with support yesterday.
radiotalkSeaFoamGreen407
Hi, I recently purchased a Razer Blade 15 Base Model, that I received yesterday (thank you Amazon). Very nice machine, but I have a problem. The fans are very often active. They are not at their maximum speed, but they trigger for minimal functions such as open web browser, go on youtube, etc... Even my old PC, much less powerful, didn't make any noise when I performed such tasks.
The only time the fans stop is when I'm not doing anything. But you don't do nothing when you have a beast like that in your hands.
The noise of the fans is exhausting in the long run, and I wish I could fix this problem. I checked the task manager and the CPU does not exceed 10%. I tried to change the fan speed manually with Razer Synapse, but it makes the situation worse. I also tried softwares like Notebook Fan Control, SpeedFan, etc... but nothing change. I contacted Razer customer service but they did not provide a solution.
I specify that I did all the Windows updates, drivers (NVIDIA, Intel,...) and even the BIOS update.
If you've ever encountered a similar problem, and you have ideas on how to fix it, I would be grateful to you.
Thank you all.
try to stop razer synapse , I have this problem but When I stopped the program, the fans' sound was normal
LemonNews
Interesting! Can you please tell me how to find the turbo boost settings, i cant get to it in bios? :smile_:
Reboot and hold the Del key down. This will take you into bios. I forget the menu name exactly, but It will be related to CPU. I just turned off turbo boost and left everything else default. Make sure you Save and Exit. GL!
interactiveImperial029
Actually, I agree with one of OP's posts here. When I use Synapse to control the fan noise, it's actually worse because the fan will literally never turn off or even go below 50%. The "Auto" fan setting in Synapse (the default) is the best, but it still ramps the fan up and down super hard any time the system goes over 50C - which is frequently.
I am experiencing the same issue. The noise during web browing use just comes and go. I have raised a support ticket to razer. I will let you guys know if there is a quick fix.
Gigiana
What do your fans sound like?
I agree, this is beyond ridiculous that they don't allow us to customize this type of stuff. Oh, and to answer your last question I have the Base Model early 2020 (RZ09-0328).
They just sound like normal fans but louder, without the howling. I have the RZ09-03286 and I updated the bios from here:
http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=992&pcid=350&nav=0,350
When you click to download the update a manual opens in your browser and it says what models are compatible for the update. You are missing the last digit from the model number that you posted so check again
orfpou
They just sound like normal fans but louder, without the howling. I have the RZ09-03286 and I updated the bios from here:
http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=992&pcid=350&nav=0,350
When you click to download the update a manual opens in your browser and it says what models are compatible for the update. You are missing the last digit from the model number that you posted so check again
Thank you! I updated the BIOS and... still the same
I'm so sad.
orfpou
Try this:
https://www.myfixguide.com/laptop-fan-always-on/
I tried that, too. Seems to have no effect.
I recorded that the fans sound like right now, this is on what is supposed to be "idle" I only have 4 tabs open on Chrome, Discord open, a work messenger open.
https://vocaroo.com/19v0yRLGWBSl - is this what your fans sound like or no?
Gigiana
Does anyone Razer Blade 15 (early 2020) sound like this? https://voca.ro/15LvjMNWhWui
The recording was done with the built in microphone, and it picks up this annoying high pitched noise that only happens when fans are at 1000-3500RPM. All 4 laptops (I've exchanged 3 times, on 4th laptop now) sound exactly the same. I'm surprised Razer has not addressed this seeing the amount of threads for fan issues with this laptop.
yea mine is not as high pitched, but I hear it. it's pretty much the same problem!
coolRedOrangeinsight381
it's true. but laptops of alternative brands with similar specs don't have their fans on with ... chrome. laptops overheat, but why is this model of razer especially sensitive?
I don't know, I suspect that it's something to do with Synapse. They just programmed it so the fans kick in even in relatively low temperatures where fans with that high rpm aren't necessary.
I wrote feedback in the Synapse app telling them about this and spoke with Razer Support in order to let them know about the situation, I suggest everyone to do the same in order to raise awareness and fix this
Hi, just unpacked my own Razer Blade 2020, I'm also disappointed by the fans noise and how they kick in quite easily. On battery it's ok, even while gaming. And performances stay good enough. But how to get the same result when plugged in ?
Already tried a lot of things : disabling turbo boost, underclocking the GPU, Windows power management tweaks...
Thanks for the support.
Already tried a lot of things : disabling turbo boost, underclocking the GPU, Windows power management tweaks...
Thanks for the support.
orfpou
Hello everyone, is there anyone here that followed all Razer Support instructions and eventually got their issue resolved? If yes did you have to send the laptop to get fixed?
I will try to manually set the fans rpms to 4000 when doing 3D intensive stuff. But 4000 is quite loud already and, I think, louder than when running on battery.
I will also update the drivers of the GPUs and report back if I hear a difference.
For the factory reset of the laptop, I'd like to understand first how it can have an impact. My laptop is less than a week new. To which state will it be recovered ? If it is as when I unpacked it at the beginning of the week, I don't see how it can solve the problem. But I'm of course ready to give it a try if nothing else solves the issue.
I understand that the case is small and the hardware powerful. I'd just love to have a low profile mode when I'm not asking much of the laptop or a semi-low profile when asking for GPU computing without a need for high performance.
I've updated the synapse and changed the fan to Auto.
cant say it helped too much, i think the noise of the fan doesnt make any sense.
the pc is almost on complete IDLE.
did it fix the issue to someone? i have the pc for few days, but considiring to return it.
EDIT:
i've updated the BIOS, change the synapse to Auto, and updated intel UHD drivers.
it defenitly made things better, not perfect (the fan sometimes starts randomly but stops pretty quick), but i dont have this really annoying constant noise when the pc is actually doing nothing.
cant say it helped too much, i think the noise of the fan doesnt make any sense.
the pc is almost on complete IDLE.
did it fix the issue to someone? i have the pc for few days, but considiring to return it.
EDIT:
i've updated the BIOS, change the synapse to Auto, and updated intel UHD drivers.
it defenitly made things better, not perfect (the fan sometimes starts randomly but stops pretty quick), but i dont have this really annoying constant noise when the pc is actually doing nothing.
This is the same exact problem happening on my Blade 15 Advanced (Early 2020 model) that has been continuously frustrating me for months! The low speed and high-pitched whine of the fans has been making me feel ill... those frequencies are messing with my hearing. I'm way past sick of it and finally found this thread here.
RAZER, please release an update that lets us change the behavior of the fans when plugged in running minimally-intensive programs. The fans are way too active even when I'm on my desktop with NO main program running! When I unplug the charger, the fans stop!
The Synapse app is not doing enough and is useless for this particular issue.
I read some of the info above but I don't think it actually solves any of the problems.
I'm not returning this, or wiping this, I know problem is on Razer and there is no defect here. I haven't even had this device that long!
Summary: the problem is the fans on the Razer Blade Advanced 15 are too loud when IDLE and PLUGGED IN.
RAZER, please release an update that lets us change the behavior of the fans when plugged in running minimally-intensive programs. The fans are way too active even when I'm on my desktop with NO main program running! When I unplug the charger, the fans stop!
The Synapse app is not doing enough and is useless for this particular issue.
I read some of the info above but I don't think it actually solves any of the problems.
I'm not returning this, or wiping this, I know problem is on Razer and there is no defect here. I haven't even had this device that long!
Summary: the problem is the fans on the Razer Blade Advanced 15 are too loud when IDLE and PLUGGED IN.
I have a similar problem in which the fans turn on the loudest setting whenever my laptop is plugged in and turned on. This is an issue and I have given up on trying to use the laptop while it's charging anymore. The issue just started a few days ago and it has become very difficult. As soon as I unplug the charging cord, the fans go back to normal. Everywhere I've looked it has said to change the settings of the fan but that doesn't make any difference As long as the laptop is charging the fans will be on 100%.
I installed HardwareInfo64 and can confirm the fan ramps up when "CPU Package" temperature exceeds 50 degrees C.
HWI64 finds no fans being reported by any of the sensors - nothing on the CPU, GPUs, or motherboard reports any fan readouts - so it is unlikely we can directly control it.
Other forums have suggested disabling Intel TurboBoost (This is in the BIOS) and undervolting the CPU using Windows based utilities (like Intel XTU) by 0.1 volts in an attempt to force the CPU temperature down by lowering performance.
I am considering trying these things tonight.
HWI64 finds no fans being reported by any of the sensors - nothing on the CPU, GPUs, or motherboard reports any fan readouts - so it is unlikely we can directly control it.
Other forums have suggested disabling Intel TurboBoost (This is in the BIOS) and undervolting the CPU using Windows based utilities (like Intel XTU) by 0.1 volts in an attempt to force the CPU temperature down by lowering performance.
I am considering trying these things tonight.
interactiveImperial029
I installed HardwareInfo64 and can confirm the fan ramps up when "CPU Package" temperature exceeds 50 degrees C.
HWI64 finds no fans being reported by any of the sensors - nothing on the CPU, GPUs, or motherboard reports any fan readouts - so it is unlikely we can directly control it.
Other forums have suggested disabling Intel TurboBoost (This is in the BIOS) and undervolting the CPU using Windows based utilities (like Intel XTU) by 0.1 volts in an attempt to force the CPU temperature down by lowering performance.
I am considering trying these things tonight.
Another option is to somehow unlock the BIOS and control the fan such that the temperature is only actived when it exceeds, say 60C. But no idea how to do that yet. From what I have gathered, Razer blocks BIOS access.
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