Fan noise on Razer Blade 15 2020 - Base Model | Razer Insider

Fan noise on Razer Blade 15 2020 - Base Model

  • 7 December 2020
  • 90 replies
  • 536 views
R
Hi, I recently purchased a Razer Blade 15 Base Model, that I received yesterday (thank you Amazon). Very nice machine, but I have a problem. The fans are very often active. They are not at their maximum speed, but they trigger for minimal functions such as open web browser, go on youtube, etc... Even my old PC, much less powerful, didn't make any noise when I performed such tasks.
The only time the fans stop is when I'm not doing anything. But you don't do nothing when you have a beast like that in your hands.

The noise of the fans is exhausting in the long run, and I wish I could fix this problem. I checked the task manager and the CPU does not exceed 10%. I tried to change the fan speed manually with Razer Synapse, but it makes the situation worse. I also tried softwares like Notebook Fan Control, SpeedFan, etc... but nothing change. I contacted Razer customer service but they did not provide a solution.
I specify that I did all the Windows updates, drivers (NVIDIA, Intel,...) and even the BIOS update.
If you've ever encountered a similar problem, and you have ideas on how to fix it, I would be grateful to you.
Thank you all.
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90 Replies

Razer.Speedcr0ss
Userlevel 7
caferetroTrueBlue788
Thank you for the advice, but those are a lot of complicated instructions. I will still try to follow them, but is there any way to fix it that might be a bit more simple?


Please send me a PM now and I can check your laptop's settings and verify if your laptop's drivers are updated. Also, you can update the laptop via "Windows Update" and Razer Synapse 3.0. Please check if your graphics card drivers are up to date too. Please check the links below:

• For Intel - https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant
• For NVIDIA - https://www.nvidia.com/Download/Scan.aspx?lang=en-us
C
Razer.Speedcr0ss
Hi there! Thanks for posting your laptop's concern here. Please send me the following:

a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.)
b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver)
c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0, click “About”).
d. Screenshot of Nvidia/Intel Driver Version: (Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 2 tab and look for the Nvidia version on the right side.)
e. Synapse 3.0 logs.
f. Screenshot of the BIOS main tab.

Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.

Thank you for the advice, but those are a lot of complicated instructions. I will still try to follow them, but is there any way to fix it that might be a bit more simple?
Razer.Speedcr0ss
Userlevel 7
caferetroTrueBlue788
I have a similar problem in which the fans turn on the loudest setting whenever my laptop is plugged in and turned on. This is an issue and I have given up on trying to use the laptop while it's charging anymore. The issue just started a few days ago and it has become very difficult. As soon as I unplug the charging cord, the fans go back to normal. Everywhere I've looked it has said to change the settings of the fan but that doesn't make any difference As long as the laptop is charging the fans will be on 100%.


Hi there! Thanks for posting your laptop's concern here. Please send me the following:

a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.)
b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver)
c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0, click “About”).
d. Screenshot of Nvidia/Intel Driver Version: (Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 2 tab and look for the Nvidia version on the right side.)
e. Synapse 3.0 logs.
f. Screenshot of the BIOS main tab.

Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.
C
I have a similar problem in which the fans turn on the loudest setting whenever my laptop is plugged in and turned on. This is an issue and I have given up on trying to use the laptop while it's charging anymore. The issue just started a few days ago and it has become very difficult. As soon as I unplug the charging cord, the fans go back to normal. Everywhere I've looked it has said to change the settings of the fan but that doesn't make any difference As long as the laptop is charging the fans will be on 100%.
Razer.Speedcr0ss
Userlevel 7
dlaister
My 15 base does it as well. I think the simple issue here is that the fans whine (similar to a turbine) too loudly. The whine is worst at mid to low rpm. I don't know enough about the fan motors and fan blade design to know why this happens. It's too bad because otherwise this machine is awesome and a good price. I think the people who are expecting this whine to go away from bios or other changes are thinking wishfully. It's just how these fans sound. The only possibly acceptable solution I could think of is to somehow prevent the fans from operating in that mid to low RPM range. this means they would throttle up quickly to a high-speed and down more often I would guess. anyway it seems like this is a pretty common issue and razor has had several opportunities to acknowledge the issue for what it is so I'm just going to return mine.


I felt bad that you'll end up returning the unit, but I appreciate your feedback. Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns.
D
My 15 base does it as well. I think the simple issue here is that the fans whine (similar to a turbine) too loudly. The whine is worst at mid to low rpm. I don't know enough about the fan motors and fan blade design to know why this happens. It's too bad because otherwise this machine is awesome and a good price. I think the people who are expecting this whine to go away from bios or other changes are thinking wishfully. It's just how these fans sound. The only possibly acceptable solution I could think of is to somehow prevent the fans from operating in that mid to low RPM range. this means they would throttle up quickly to a high-speed and down more often I would guess. anyway it seems like this is a pretty common issue and razor has had several opportunities to acknowledge the issue for what it is so I'm just going to return mine.
Razer.Speedcr0ss
Userlevel 7
PiggyDan
Yep, exactly. I agree.



If so many people have already messaged them, I really don't want to go through the stress of just repeating it again to Razer staff, when people have likely already described the issue in better and greater detail overall.


I still advise submitting a case or sending any mods here a PM. The issue can be hardware and software. That's the reason why the team recommends providing isolation steps through the Support Team's assistance and sending the unit to undergo a diagnosis/repair to ensure that there is no faulty hardware in the units.
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GameVegan
How comes, Razer only reply on this question, about GFX cards and drivers. I'm wearing noise cancelling headphones to use my RTX 2070 Blade 15 with 10 tabs on chrome and explorer open.

Come of @Razer.Speedcr0ss Help us out here, I'm slowly getting Tinnitus from the constant whirring!!

I've changed my Synapse settings to Auto, all I should be expected to do to control fan noise for minimal tasks on my monster GFX machine surely?!

Throw us a friggin bone here! TY


Yep, exactly. I agree.

orfpou
I don't know, I suspect that it's something to do with Synapse. They just programmed it so the fans kick in even in relatively low temperatures where fans with that high rpm aren't necessary.

I wrote feedback in the Synapse app telling them about this and spoke with Razer Support in order to let them know about the situation, I suggest everyone to do the same in order to raise awareness and fix this


If so many people have already messaged them, I really don't want to go through the stress of just repeating it again to Razer staff, when people have likely already described the issue in better and greater detail overall.
P
This is the same exact problem happening on my Blade 15 Advanced (Early 2020 model) that has been continuously frustrating me for months! The low speed and high-pitched whine of the fans has been making me feel ill... those frequencies are messing with my hearing. I'm way past sick of it and finally found this thread here.

RAZER, please release an update that lets us change the behavior of the fans when plugged in running minimally-intensive programs. The fans are way too active even when I'm on my desktop with NO main program running! When I unplug the charger, the fans stop!
The Synapse app is not doing enough and is useless for this particular issue.

I read some of the info above but I don't think it actually solves any of the problems.
I'm not returning this, or wiping this, I know problem is on Razer and there is no defect here. I haven't even had this device that long!

Summary: the problem is the fans on the Razer Blade Advanced 15 are too loud when IDLE and PLUGGED IN.
G
orfpou
I'm not a pc expert or anything but they sound normal to me. The problem that we all have here is that the fans are too loud on idle and shouldn't operate in that speed while doing small tasks, but during gaming that kind of rpm is probably ok, it's a laptop afterall, and laptops overheat fast.


Isn't the problem here that we have a VERY powerful graphic engine encased in aluminium being "air cooled"... How about a water cooled laptop eh Razer!? 😉

For gaming there could be an additional reservoir which has larger silent fans that bolts into the back? Adding an inch or two would be a grateful compensate for the noise. I mean, who really though this through... putting RTX in laptops lol
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Razer.Speedcr0ss
Thanks for sharing! Should reverting to an earlier version of the NVIDIA graphics driver didn't help. Please send me a PM to submit a case to our Support Team.


How comes, Razer only reply on this question, about GFX cards and drivers. I'm wearing noise cancelling headphones to use my RTX 2070 Blade 15 with 10 tabs on chrome and explorer open.

Come of @Razer.Speedcr0ss Help us out here, I'm slowly getting Tinnitus from the constant whirring!!

I've changed my Synapse settings to Auto, all I should be expected to do to control fan noise for minimal tasks on my monster GFX machine surely?!

Throw us a friggin bone here! TY
Razer.Speedcr0ss
Userlevel 7
dchoiwk
Anyone else experiencing drastic loss of FPS and lagging in your gameplay when you update your NVIDIA graphics card? This is the sole reason why I have redownloaded a older version so it would keep my gameplay clean.



I have updated my NVIDIA Graphics card multiple times but since I see a drastic loss of FPS and my games start to lag I have to redownload an older version.


Thanks for sharing! Should reverting to an earlier version of the NVIDIA graphics driver didn't help. Please send me a PM to submit a case to our Support Team.
D
Anyone else experiencing drastic loss of FPS and lagging in your gameplay when you update your NVIDIA graphics card? This is the sole reason why I have redownloaded a older version so it would keep my gameplay clean.
Razer.Speedcr0ss
Hey everyone! Thanks for posting your laptop's fan noise here. Ensure to identify which fan is causing the issue and check if the vents have dust that could cause air blockage. You can spray compressed air and see if it helps. Also, please check the following links below:

• https://mysupport.razer.com/app/answers/detail/a_id/671/kw/fan noise
• https://mysupport.razer.com/app/answers/detail/a_id/973/kw/fan noise

If your laptop's BIOS/EC firmware, Windows OS, Razer Synapse version, and graphic (Intel/NVIDIA) drivers are updated. Should the issue persist, please save your files and revert your laptop's operating system to its factory state by following the steps on this link. Let me know if it helps.



I have updated my NVIDIA Graphics card multiple times but since I see a drastic loss of FPS and my games start to lag I have to redownload an older version.
O
Kurt101
Hi everyone,

I currently have the same problem as my fan speed is way too high at idle (my previous razer was dead silent in light workloads)


Fan speed in synapse in auto, I updated the bios, nothing changed


Then I checked my intel drivers and noticed they were not up to date

You can check for yourself here: https://www.intel.fr/content/www/fr/fr/support/detect.html


The next day it seems to have helped!

My laptop is not loud continuously but silent most of the time with some strange (and agressive) fan ramp up and down now and then


I cannot assure that this update was actually what helped but I hope it can help you too!

Which intel drivers did you update? I have updated everything except the "Intel®️ Graphics - Windows 10 DCH Drivers" because it displays a warning: Installing this Intel generic graphics driver will overwrite any customized driver from your Computer Manufacturer (OEM). Does anyone know if it's okay to do this update?
S
Worked for me as well. You need to select "plugged in" and by default the manual setting is at max even if it's not selected. You have to select it, move the cursor to minimum or recommended and toggle back to auto. And it will do the trick.
M
I've updated the synapse and changed the fan to Auto.
cant say it helped too much, i think the noise of the fan doesnt make any sense.
the pc is almost on complete IDLE.

did it fix the issue to someone? i have the pc for few days, but considiring to return it.

EDIT:
i've updated the BIOS, change the synapse to Auto, and updated intel UHD drivers.
it defenitly made things better, not perfect (the fan sometimes starts randomly but stops pretty quick), but i dont have this really annoying constant noise when the pc is actually doing nothing.
2 Attachments
K
Hi everyone,

I currently have the same problem as my fan speed is way too high at idle (my previous razer was dead silent in light workloads)


Fan speed in synapse in auto, I updated the bios, nothing changed


Then I checked my intel drivers and noticed they were not up to date

You can check for yourself here: https://www.intel.fr/content/www/fr/fr/support/detect.html


The next day it seems to have helped!

My laptop is not loud continuously but silent most of the time with some strange (and agressive) fan ramp up and down now and then


I cannot assure that this update was actually what helped but I hope it can help you too!
M
orfpou
Hello everyone, is there anyone here that followed all Razer Support instructions and eventually got their issue resolved? If yes did you have to send the laptop to get fixed?

I will try to manually set the fans rpms to 4000 when doing 3D intensive stuff. But 4000 is quite loud already and, I think, louder than when running on battery.
I will also update the drivers of the GPUs and report back if I hear a difference.

For the factory reset of the laptop, I'd like to understand first how it can have an impact. My laptop is less than a week new. To which state will it be recovered ? If it is as when I unpacked it at the beginning of the week, I don't see how it can solve the problem. But I'm of course ready to give it a try if nothing else solves the issue.

I understand that the case is small and the hardware powerful. I'd just love to have a low profile mode when I'm not asking much of the laptop or a semi-low profile when asking for GPU computing without a need for high performance.
O
Hello everyone, is there anyone here that followed all Razer Support instructions and eventually got their issue resolved? If yes did you have to send the laptop to get fixed?
M
Hi, just unpacked my own Razer Blade 2020, I'm also disappointed by the fans noise and how they kick in quite easily. On battery it's ok, even while gaming. And performances stay good enough. But how to get the same result when plugged in ?
Already tried a lot of things : disabling turbo boost, underclocking the GPU, Windows power management tweaks...
Thanks for the support.
Razer.Speedcr0ss
Userlevel 7
orfpou
Hello, I followed the first link that you provided, but in synapse the lowest fan speed that I have is 4300 rpm. Am I missing something? (I tried checking for updates but it says it's the newest version)


Thanks for confirming. Please send me a PM together with your laptop's serial number. Let's continue our conversation there.
O
Razer.SpeedCr0ss
Hey everyone! Thanks for posting your laptop's fan noise here. Ensure to identify which fan is causing the issue and check if the vents have dust that could cause air blockage. You can spray compressed air and see if it helps. Also, please check the following links below:

• https://mysupport.razer.com/app/answers/detail/a_id/671/kw/fan noise
• https://mysupport.razer.com/app/answers/detail/a_id/973/kw/fan noise

If your laptop's BIOS/EC firmware, Windows OS, Razer Synapse version, and graphic (Intel/NVIDIA) drivers are updated. Should the issue persist, please save your files and revert your laptop's operating system to its factory state by following the steps on this link. Let me know if it helps.


Hello, I followed the first link that you provided, but in synapse the lowest fan speed that I have is 4300 rpm. Am I missing something? (I tried checking for updates but it says it's the newest version)
1 Attachment
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for posting your laptop's fan noise here. Ensure to identify which fan is causing the issue and check if the vents have dust that could cause air blockage. You can spray compressed air and see if it helps. Also, please check the following links below:

• https://mysupport.razer.com/app/answers/detail/a_id/671/kw/fan%20noise
• https://mysupport.razer.com/app/answers/detail/a_id/973/kw/fan%20noise

If your laptop's BIOS/EC firmware, Windows OS, Razer Synapse version, and graphic (Intel/NVIDIA) drivers are updated. Should the issue persist, please save your files and revert your laptop's operating system to its factory state by following the steps on this link. Let me know if it helps.
S
I send you a PM
O
sn0wm4n0
Yes, it definitely does. If you keep the mode balanced, and change some setting on Windows Energy Options (to Ultimate in my case), the book gives full power without overheat

Can you explain exactly what you changed? I want to try it myself.
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