Firefly V2 Constant Calibration Issue | Razer Insider

Firefly V2 Constant Calibration Issue

  • 9 November 2019
  • 1 reply
  • 4 views

I just received the new Firefly V2 and there seems to be a calibration issue with various Razer mice (I have Mamba Tournament Edition and Naga Chroma) as the cursor keeps jumping when using the mouse making it impossible to use. The mice work perfectly fine on all other surfaces. After doing some research, it turns out other people are having the same issue with this mousepad. I tried reinstalling mouse drivers and Synapse 3, calibrating the mouse with various mousepads, and changing various Windows mouse settings without success.

Does anyone have a solution to this problem by any chance? I'm actually surprised a mousepad could cause such issues. Aren't they tested with various mouse models before release?

NOTE: I also possess a Firefly V1 and no issues there even though the surface appears to be the same - so strange.

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1 Reply

Germerican
I just received the new Firefly V2 and there seems to be a calibration issue with various Razer mice (I have Mamba Tournament Edition and Naga Chroma) as the cursor keeps jumping when using the mouse making it impossible to use. The mice work perfectly fine on all other surfaces. After doing some research, it turns out other people are having the same issue with this mousepad. I tried reinstalling mouse drivers and Synapse 3, calibrating the mouse with various mousepads, and changing various Windows mouse settings without success.

Does anyone have a solution to this problem by any chance? I'm actually surprised a mousepad could cause such issues. Aren't they tested with various mouse models before release?

NOTE: I also possess a Firefly V1 and no issues there even though the surface appears to be the same - so strange.


Hey there! Did you solve it? I got the same problem and I don't know how can I make it work. It also works on my last surface... so sad :C