Get Top Tier Coverage With Razer Care Elite | Razer Insider

Get Top Tier Coverage With Razer Care Elite

dekades
Userlevel 7


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.
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34 Replies

Dirpubsaf
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.


Really?! After the experience I just had with Tech Support, I am returning my week old Razer Blade 15 Advanced!

Sandler73
It covers collisions. I get the drops, spills and falls but what/how is a collision for a piece of hardware?

I'll second the need for massive and rapid improvements to customer support. To be fair, my last dealing with them was quite some time ago but I'll still say that the customer support was horrendous. I'd say it would rank second only to Gigabyte's customer support for how slow, inept, unmotivated to help or incapable of assisting it was. And they are infamous for how bad they are.



Every time I plug in or remove a peripheral (Thunder cable, thumb drive, etc.) the screen flashes / flutters. Was hoping it was an easy fix, but Tech was clueless. And yes, I installed all the updates and had current drivers.

Dstroyr62
BULLPOOP

Make software that ACTUALLY WORKS for the devices you manufacture.


Amen!
W
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.

Does this cover the device in other countries?
Grimmwor
If you want to replace your half donkeyed, broken, ill supported, over hyped product with another just like it, shipped straight from china...yup, it's rad
My RΛZΞR Lapdesk: MSI GS65 Stealth Thin 15.6-inch | Logitech G502 Hero | Logitech G13 Gameboard | Mousepad - any mousepad that doesn't cause my PC to crash | Logitech G935 Gaming Headset
2
Das ist sehr nice
A
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.




Yeah.

What I meant by saying this is the fact that if you have those things, it would be way better.
So yeah. Thank you.
E
dkapodk
5 year warranty for a laptop not bad!!!

It's 3 years total, correct? (1 + 2 additional)
J
Userlevel 7
Ooh, interesting!

bisti
Can you extend coverage for keyboards. I mean for accidental spills :D

Haha do you want it for the mouse as well ?
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
B
Can you extend coverage for keyboards. I mean for accidental spills 😃
A
I don't know how I can help you. 😞
M
LOL I totally agree with you
Z
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.


what if i recently got a razer laptop?
S
OneTreadLife
Suppose warranty options are good things.

i like it 2

HurricaneForce
Probably recommend this to my brother. He's got a Razer phone and adores it, so it'd be nice for him to have a backup plan if it somehow gets broken.


VoorheesMMA
100! get him on this asap, aint no need to break your phone and get nothing back for it if it was just accident

ok bro

Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.

i help's men thank u
F
How much will they cost tho? Is it based on the phone or computer you buy or the same for all?
C
HurricaneForce
Probably recommend this to my brother. He's got a Razer phone and adores it, so it'd be nice for him to have a backup plan if it somehow gets broken.

100! get him on this asap, aint no need to break your phone and get nothing back for it if it was just accident
H
Probably recommend this to my brother. He's got a Razer phone and adores it, so it'd be nice for him to have a backup plan if it somehow gets broken.
Sam - Gamer | Cyber Security | Technology Student
I
the guarantee is good
Maximusisback
Rank
Userlevel 7
dkapodk
5 year warranty for a laptop not bad!!!

And base 3 years is nice too
P
nice that was good for someone buying razer products
Maximusisback
Rank
Userlevel 7
Sandler73
It covers collisions. I get the drops, spills and falls but what/how is a collision for a piece of hardware?

Ragequitting? :confused_:
Sandler73
Dekades


Insiders!

We are excited to announce the addition of RazerCare Elite Protection Plans to the RazerCare Family for Laptops and Mobile Phones. RazerCare Elite provides the same coverage as RazerCare Essential and adds accidental damage coverage for drops, spills, falls and collisions. Both RazerCare Essential and Elite extend hardware repair coverage to 3 years for laptops (2 extra years) and 2 years for mobile phones (1 extra year). RazerCare Elite and Essential can be purchased concurrently with a laptop or mobile phone through the Razer Store.

Read the FAQ and learn more at rzr.to/razercare.


It covers collisions. I get the drops, spills and falls but what/how is a collision for a piece of hardware?

TK-1987
Well I hope this extended warranty gets people good service. Just incase any of you haven't seen I had to reach out on Reddit and some behind the scenes people to even get a refund for a laptop. So I'd be careful shelling out extra money to Razer considering their customer support has some of the worst communication I've had to deal with. So maybe Razer should work on getting their quality on customer support up to standard before asking customers for more money? Just my thoughts based on experience.

/razer-refusing-to-refund-me-for-returned-laptop-and-lied-to-paypal-about-recieving-it.46605/

https://www.reddit.com/r/razer/comments/alo9yy/razer_refusing_and_lying_so_i_dont_get_a_refund/


I'll second the need for massive and rapid improvements to customer support. To be fair, my last dealing with them was quite some time ago but I'll still say that the customer support was horrendous. I'd say it would rank second only to Gigabyte's customer support for how slow, inept, unmotivated to help or incapable of assisting it was. And they are infamous for how bad they are.
TK-1987
Well I hope this extended warranty gets people good service. Just incase any of you haven't seen I had to reach out on Reddit and some behind the scenes people to even get a refund for a laptop. So I'd be careful shelling out extra money to Razer considering their customer support has some of the worst communication I've had to deal with. So maybe Razer should work on getting their quality on customer support up to standard before asking customers for more money? Just my thoughts based on experience.

/razer-refusing-to-refund-me-for-returned-laptop-and-lied-to-paypal-about-recieving-it.46605/

https://www.reddit.com/r/razer/comments/alo9yy/razer_refusing_and_lying_so_i_dont_get_a_refund/
Twitch Channel: Terreos87 Come hangout and enjoy the madness
D
5 year warranty for a laptop not bad!!!
L
Awesome razer team
Kenserky
Userlevel 7
It's allways a good thing to see waranty improvements.
My bad for english mistakes but i try my best.
SylvanasMage
Userlevel 7
This is never a bad thing for the people who own Razer products.
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