Help, Black Screen after Bios update | Razer Insider
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Help, Black Screen after Bios update

  • September 13, 2021
  • 1 reply
  • 48 views

Good morning. I'm using a Razer Blade Pro 17. I was using my laptop early this morning (2-3am) and it had an update. I updated the bios from 1.4 to 1.6 I updated it and it had an error message and proceeded to restart. Upon restarting my laptop has a black screen of death. When I tried connecting an external monitor it also does not work. I would like to know if you can be of any assistance. I sent an email to razer but I have not received any correspondence yet. I'd appreciate any assistance urgently please. Respectfully,
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1 Reply

Where did you get the BIOS updater? Do you mind sending me the case number via PM? That way, I can review and check what's going on with the case. Let's continue from there. I'll lock this thread now.