How long does it usually takes to review a warranty claim | Razer Insider
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How long does it usually takes to review a warranty claim

RubyMARCASITEretro835

My Barracuda x 2021 headset stopped working, i cant connect it with my phone or pc, i made a warranty claim, but its been longer than a month and Razer hasnt given me any solution. im still covered by the 2 years warranty period.

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7 Replies

Firebat246
Vanguard
Forum|alt.badge.img
  • Firebat246
  • The One
  • 178 replies
  • May 5, 2024

What is your case number?

RubyMARCASITEretro835

this one 240331-003356

RubyMARCASITEretro835
Firebat246 wrote:

What is your case number?

240331-003356

Firebat246
Vanguard
Forum|alt.badge.img
  • Firebat246
  • The One
  • 178 replies
  • May 6, 2024

Thank you I am going to get this escalated.

RubyMARCASITEretro835

thank you

RubyMARCASITEretro835
Firebat246 wrote:

Thank you I am going to get this escalated.

hi, is there any update on the case?

D
  • Defalt2102
  • Insider Mini
  • 1 reply
  • May 27, 2024

Typical Razer employee empty claims lmao

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