How to connect a razer synapse | Razer Insider

How to connect a razer synapse

  • 12 September 2022
  • 7 replies
  • 6 views
M
I connect my mouse to my notebook. Login on the official site razer that login on razer synapse.

And when I wanted to connect my mouse and customize it, I see this:


I try to solve this problem, but i can found nothing about this


Guys help me. I just want to play minecraft with this mouse
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7 Replies

F
same problem. help us
FiszPL
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@Morteesh @fastGingervalley903 - which peripheral(s) do you have exactly?
M
FiszPL
@Morteesh @fastGingervalley903 - which peripheral(s) do you have exactly?

I have mouse razer deathadder
FiszPL
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Userlevel 7
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Morteesh
I have mouse razer deathadder

Which exactly? Chroma / V2 / Elite / Essential etc?
F
for me it's a keyboard: deathstalker chroma.
And i have the same screen on synapse 2.0
FiszPL
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Userlevel 7
Badge +1
fastGingervalley903
for me it's a keyboard: deathstalker chroma.
And i have the same screen on synapse 2.0

Be sure it's connected to at least USB 3.0 port (or above) and not via USB hub.
Also try this steps:

  • Uninstall Synapse
  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  • Then restart your PC
  • After reboot install Synapse again (as administrator).
F
Thank you very much for your help. It works🎉🎉🙇
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