So I bought this $200 keyboard about two years ago, and it's now completely unusable. I'm assuming the optomechanical keys weren't perfected before they took this to market, and now they're causing a single keystroke to input the letter multiple times on multiple keys. I spend more time backspacing than typing. In addition, the RGB on the wrist rest has gone haywire and flickers constantly.
Tried to contact Razer about their functionally terrible product, but they won't even let me send a message to support because it's out of warranty. Which seems a bit crazy; a $200 keyboard should probably last more than a year, but I guess they realize these were NOT meant to last and don't want to hear about it? Or at least not unless you pay them to listen?
Has anyone had similar problems? I'm assuming it's a mechanical issue, but I had something happen on a different keyboard once that ended up being an issue with Synapse. Hoping to find a solution to this instead of just wasting money with a company that won't even talk to customers out of warranty.
This is literally the exact problem i have been having, and its only just recently started happening the last few months. Both issues exactly, the wrist rest flickers randomly off and on and specific keys spam like crazy when typing. If i type anything with a C it spams, it many times. This is not a key binding issue, macro or anything like that in Synapse, this is all default settings. And it's not a hardware issue with a USB port either.
My best guess is razer must have caused this problem with a driver issue or firmware update or something.
My best guess is razer must have caused this problem with a driver issue or firmware update or something.
It's definitely a firmware/software thing...looks like something else is controlling my keyboard now (I can't select profiles in synapse and it's cycling through colors instead of following my color scheme set in synapse), and suddenly all the problems are miraculously gone. Maybe something to do with Axon? Looks like no one from Razer is going to pop in here to help, so I'll respond after I try some troubleshooting and see if I can figure out what's causing the problem.
Userlevel 3
Hello everyone, it seems that it is possible to downgrade the firmware. To any of you having issues as me, have a look on this thread.
https://www.reddit.com/r/razer/comments/10o5sgq/to_those_having_firmware_issues/?sort=new
I downgraded to previous firmware and my keyboard works again as it should.
https://www.reddit.com/r/razer/comments/10o5sgq/to_those_having_firmware_issues/?sort=new
I downgraded to previous firmware and my keyboard works again as it should.
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