I can not change the DPI Deathadder Elite | Razer Insider

I can not change the DPI Deathadder Elite

  • 20 April 2019
  • 2 replies

I turned on my PC and my sensitivity was different. according to the synapse 3 interface it used 800 DPI but when changing them with the mouse buttons, the sensitivity remained the same. If I occupy 400 DPI the sensitivity does not change and if I go up to 3000 DPI or more, either.

Any suggestions to solve this problem?

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2 Replies

Userlevel 7
Some time here was the same topic will this issue. From what i try with the owner of the mouse was firmware mouse update but for the file will be best if you contact with support member via pm to send you. This sould fix your issue.
Can you post a video of the said issue so we can see what is totally happening on your Razer Synapse and on your DeathAdder Elite mouse?