I need a W keycap for an RZ09-0330, why doesn't razer have something as simple as replacement keycaps? | Razer Insider
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Question

I need a W keycap for an RZ09-0330, why doesn't razer have something as simple as replacement keycaps?

  • March 11, 2023
  • 1 reply
  • 57 views
J

So my keycap hinge cracked and the w key (of course the most used key on the board) is now popping off. 

I have looked everywhere and I can’t believe that I have a 3000.00 brick because of a silly keycap. Why can’t I just order a new keycap like every other PC maker in existence. FYI, not my first broken key.

Someone tell me there is a solution that doesn’t involve paying to ship my laptop back and pay someone in China to pop a new key in there.  please!

 

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1 Reply

SwankyNinja98
  • SwankyNinja98
  • Insider Mini
  • 2 replies
  • December 23, 2024

They will accept it at the nearest repair center with an RMA, but they will charge you to replace the entire keyboard. Mine could be $420 dollars US

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