I need help | Razer Insider

I need help

  • 2 December 2020
  • 6 replies
  • 6 views
H
Hello everyone, sorry to bother you
I have a problem with the razer gold pon so I bought two razer gold pin one of 50 and the other of 10 to be able to buy CUs on pubg mobile through the midasbuy site but when I insert the serial number and the pin code I get this message "The origin region of the PIN is not supported by the merchant. Please try with other PIN" when I have already bought with this method before.
Thank you for being able to help me
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J
Userlevel 7
Hey looks like a region lock, did you verify if there wasn't an explicit mention about probable region locks to use the pin?
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
H
The thing I don't understand is that this is not the first time I've used this method to buy pubg UC I've never had this problem before.
H
jakw0lf
Hey looks like a region lock, did you verify if there wasn't an explicit mention about probable region locks to use the pin?

The thing I don't understand is that this is not the first time I've used this method to buy pubg UC I've never had this problem before.
J
Userlevel 7
Are you on a VPN via phone?

Because its showing french at the captcha, which it shouldn't be.

Can you try once from a computer and see.
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
H
I live in france I don't use a vpn
I have already done this manipulation by computer but it didn't work and I got the same message
J
Userlevel 7
From the message at the Razer gold page it states, its an issue with the region. Can you try contacting the Razer support and see if they can guide you as to what can be done,

https://support.razer.com/contact-support/?c=fr

Also in the meanwhile if another one of our community knows a different workaround, they will help you here as well.
Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
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