Razer Support

where can I get the activation key for blackshark v2 x headphones for thx spatial audio

I bought on June 8th a razer headset from noon then I didn't find the activation code so I entered to get the activation code it says it's already registered 

I want to change the number that's registered to my account; I lost that number and want to change it.

So I have razer deathadder v3 and after one of the new updates macros stopped working correctly The exact issue is if you have macro that consist of other macros only the first one will play and thats it like theres nothing more on the listIt worked fine before I've updated the razer softwareVersion Razer Synapse 4

As title states, often when I place the mouse on the mouse dock the wireless charging doesn’t engage. Turning the mouse on/off, unplugging and replugging the dock, and reinstalling the charging puck typically don’t fix it. I’ve also cleaned the contacts on the puck and mouse. I am running these devices through a USB switch (to share between work and personal computers), and switching to the other computer and back sometimes fixes it. But note when the charging is not working, everything else continues to function normally: the dock and mouse are shown in Synapse, the mouse functions perfectly fine, lighting configuration for dock and mouse are proper, etc. By the way, the mouse is paired to the dock for hyperpolling.

Where can I get a replacement fan for my Razer Blade 16 (2024) RZ09-0510x. Any help is greatly appreciated. Thank you.

 Hello Razer Insider Team,I am experiencing random ghost key inputs on my Razer Huntsman V2 keyboard.Here are the details: No macros, no profiles, default settings Ghost keys appear sporadically Example pattern: 2wwaqa22wwwwaawq22 Pressing W temporarily stops the ghost inputs Occurs even when logged out of Synapse or with Synapse closed I have tried different USB ports and restarting the PC, but the issue persists My keyboard is out of warranty, but I would like to know: If there is any firmware patch available for my model to fix this ghost input issue Or any clean setup instructions to prevent phantom keys Thank you very much for your assistance.

I just bought a razer barracuda from a store. Brand new from the store yet its missing the wireless dongle it says it should include? How do I get ahold of one or do I need to return it and hope the next box has one with it.

Fix this bro I'm in hurry bruhhhhh

Why did you temporarily block me and why aren't I receiving text messages anymore?

>>>feel like I’m going crazy here. Bought a BlackShark v3 today I’m trying to adjust the settings in Synapse. What I’ve found is that an enhancement is ONLY applied if it is actively selected in the UI.For example: If I select Mic Noise Cancellation and set it to 40, I can no longer hear keystrokes in Mic Preview, Sound Recorder, Discord Preview, etc. However if I swap the Enhancement Tab to something else, like Vocal Clarity, the noise cancellation is no longer getting applied and I can hear every keystroke.I tested different USB ports, windows settings, device settings, etc. Nothing fixes this issue. I’m completely at a loss for what I should do.Any suggestions?>»   I am having the same exact issue as this person. Would be great if

After extensive testing and multiple user reports, it’s clear that the Razer Raiju V3 Pro suffers from audio bleed and crosstalk issues on PS5, particularly when using headsets connected via the controller’s 3.5 mm audio jack.Observed issues: Game audio and party chat leak back into the microphone Teammates hear echo, duplicated voices, or in-game sounds The issue occurs even at moderate volume levels The problem is reproducible with different headsets These symptoms strongly indicate insufficient audio channel isolation at the hardware level, causing interference between audio output and microphone input — a clear case of hardware crosstalk, not a software or configuration issue.Considering the premium price and “pro” branding of the Raiju V3 Pro, this is a significant flaw. For PS5

I’m experiencing a serious issue with my Razer Leviathan V2 soundbar.After connecting it to my Windows 11 PC via USB-C, the system does not detect it at all. The Leviathan V2 powers on, but only shows a solid green Source light (AUX mode). When I perform a hard reset by holding the Power + Volume Down buttons, then swipe through the buttons, the Source light starts blinking blue (Bluetooth pairing), but I’m unable to get it to switch to USB mode (white or purple light).So far, I have tried the following: • Multiple USB ports on different PCs • Different USB-C to USB-A and USB-C to USB-C cables (data capable) • Reinstalled Razer Synapse and all drivers • Factory reset the device • Checked Device Manager (no sign of the device) • Attempted connecting to other systems (no detection)At this point, I suspect there might be a hardware issue with the USB controller in the Leviathan V2. 

How do we go about finding out which USB versions are required for the various Razer devices we own or are thinking of buying?

So I was having a tough time connecting my Barracuda X to my PC via the dongle (I do not have BT in my PC). I know this headset works in general, I use them daily with my phone at work. I downloaded the drivers, updated the headset, saw that my PC was recognizing them and they’re in my Device Manager as well as in my Sound Settings, but still..they were constantly saying “pairing” and blinking blue. Even with the Pairing Utility (which told me the headset was paired..well that was a lie lol), nothing was working. WELL… as they were pairing (light blinking blue), I unplugged the dongle and plugged it back in. The light on the headset turned green and suddenly, they were paired. So, if you’re having issues after downloading the drivers and updating the firmware, try unplugging the dongle, press the power button on your headset and hold until the light blinks blue and it says “pairing”, then plug in the headset.N

I just got my Razer Barracuda X 2022 version and i can connect it via bluetooth and USB C dongle with my iPhone 15 Plus, there is audio output from the headphones, but the microphone does not pick up any sound. I have tried using it with microphone apps, capcut, instagram etc, it only picks up the audio input from my phone and not from the headphone. I have tried connecting it to the laptop and the mic works fine, so the issue is not in the microphone or the connection between microphone and headphones. There might be some iphone settings that i am missing out to select the headphone microphone as default, Please advise, thank you. 

Hello,I recently reformatted my PC and reinstalled the 7.1 surround sound software. When I tried to log in with my account (the same account I used before the reformat), I'm now receiving an error message stating that the license has already been used.This is the same computer and the same account I was using previously - I only reformatted my system. Could you please help me resolve this license activation issue?

Product: Razer Huntsman Tournament EditionIssue: Keyboard only shows one key lit red and absolutely no keys respondTroubleshooting: Tried recovery mode (Esc / Esc + Caps + Space), tried Synapse firmware recovery on multiple PCs — not detected.Outcome: Keyboard appears stuck in bootloader, no normal operation.

Dear Razer Support Team, I am reaching out to seek your assistance with an issue I am experiencing with my Razer Blade 15 (2022), model number RZ09-0421. Recently, the display on my laptop started showing significant issues. The image on the built-in screen is distorted (I provide you with photo), while an external monitor connected via HDMI works perfectly fine. After some troubleshooting and consulting with technicians, I was informed that the issue is most likely related to a faulty display cable (ribbon cable) inside the laptop. Unfortunately, I am unable to find a replacement display cable for this specific model (RZ09-0421) online or in local stores. Therefore, I would like to ask for your help with the following questions:1. Could you please confirm the part number (or compatible part) for the internal display cable for this model?2. Is it possible to purchase this replacement cable directly from Razer or an authorized r

Hi all, I’ve searched for this issue, but can’t find a relevant thread. I use my original Blackwidow Chroma (RZ03-0122) with a laptop dock. I change the docked laptop between my personal one (which has Synapse), and my work one (which is locked-down, so can’t install synapse). Both running Win 11. With my personal laptop, all the lighting  features work fine - I like a simple solid colour green across it all as my default. When I dock the work laptop (remember, without Synapse) the lighting changes to a profile that I remember using for Half Life 2 many many years ago. The profile isn’t even still in Synapse on my personal laptop, but somehow manages to appear when using the non-Synapse laptop. I’d like to find a way to make the keyboard all-green when using my work laptop. I’ve tried Fn and the number keys, to no avail. I’ve also tried the in-built Dynamic Lighting setting in Win11, but that’s locked down too, and doesn’t recognise the keyboard as being compatible. Th

The mouse has been working flawlessly for almost 1.5 years when I plugged in the cable to charge it or to update the firmware. Now, however, when I connect it with the cable, the mouse does not work. But it works flawlessly wirelessly. When I connect it to my computer with the cable, it stops appearing on Synapse, and I cannot update the firmware. I would appreciate your help in resolving this issue. I tried another cable that I was sure worked, but it still didn't work.

slm razer barracuda x donglekayboldu bununla ilgilinasıl yardımcı olabilirsiniz.saygılarımla,

slm razer barracuda x kulaklığımındongle'ı kaybettimbununla ilgili nasıl yardımcı olabilirsiniz. saygılarımla,

Hello, I just bought a Razerblackshar V2x from a Retailer. When I try to register the product it gives an error like "This product is already registered. If you did not register it, please contact Razer Support" therefore I am here. Kindly needing your assistance thank you ! 

I only use my Blacksharks wired, but the USB-C to 3.5mm jack cable broke because of me. Where can I buy a replacement?