Issue connecting to Blackwidow V3 Pro 2.4GHz dongle | Razer Insider
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The keyboard refuses to pair to the dongle even after multiple attempts with the keyboard pairing utility. It works perfectly fine when plugged in or over bluetooth but it just will not connect no matter what I try.

I’ve tried removing and reinstalling drivers and have followed all of the steps provided by the device detection troubleshooting tool but to no avail.

Is there any solution that will allow me to connect the dongle to the keyboard again as they were working perfectly fine not too long ago.

The keyboard refuses to pair to the dongle even after multiple attempts with the keyboard pairing utility. It works perfectly fine when plugged in or over bluetooth but it just will not connect no matter what I try.

I’ve tried removing and reinstalling drivers and have followed all of the steps provided by the device detection troubleshooting tool but to no avail.

Is there any solution that will allow me to connect the dongle to the keyboard again as they were working perfectly fine not too long ago.

Hi @chowoder,

 

Have you already tried using a different USB port or reinstalling the keyboard’s driver? It’s highly likely that the wireless dongle is defective. Please PM me the serial number so I can verify its model and check our options for a replacement. Thank you!

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