Just bought Deathadder V3 Pro, doesn't power up | Razer Insider
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Question

Just bought Deathadder V3 Pro, doesn't power up

  • November 29, 2023
  • 2 replies
  • 691 views

CaptainKrunchx

I charged the mouse to 100% like the user guide recommand but whenever I unplug the USB-C Cable, nothing is happening when I press the power on button. No light, no connexion, nothing.

 

I also noticed that when I uplug/replug the mouse, Razer synapse is saying my battery is 0% for a couple of seconds. 

 

Is this mouse dead on arrival? 

 

Can Razer explain how this can happen? I see multiple people on reddit having the same issue without any fix for months. Do I need to RMA right away?

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2 Replies

CaptainKrunchx
  • Author
  • Insider Mini
  • 3 replies
  • November 29, 2023

After I did a couple of update from the other discussion, my mouse doesn’t even show up in synapse now…. 


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3422 replies
  • November 29, 2023

Hello CaptainKrunchx,

I’m here to help. Can you check if the mouse works when connected through wired? Please PM me your device serial number so I can verify its model and provide additional workarounds. All the best!

​​​​​​​​*Thread locked to curb the conversation to PMs.

 


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