Keyboard keys not responding | Razer Insider

Keyboard keys not responding

  • 8 February 2020
  • 5 replies
  • 9 views

Hi everyone, I'm having a problem with my keyboard that started after I changed my pc. Some keys are not responding when I tap on them[other times they respond well]. In the daily life, it's just annoying. When I'm playing Darks Souls the game might be a little unforgivable.

I have the T and Q (and before the X [resolved on its own]) that do not works.

As Darks Souls use the WASD key to move, I setted my keys to be at just one stretch of a finger.

Anyone have an idea how to fix this problem?

This topic has been closed for comments

5 Replies

Userlevel 6
Hi there! What specific keyboard do you have? Have you tried reinstalling Synapse? Also, does the same issue happen when connected to another PC?
I dont live with someone with an another pc, i havent tried to reinstal synapes (althought my keyboard doesnt appear in my product, does it matter?)

My keyboard is the "Blackwidow ultimate stealth 2016 edition"

PS: I tried to register my keyboard but the system doesnt reconize my serial number
Userlevel 6
Thanks for the reply. Please PM me the serial number together with a screenshot of Synapse. I'll pick it up from there.
I sent you a private message
Userlevel 7
As far as I'm concerned, this has been resolved. Please ping me if the issue reoccurs. *Thread locked