I bought yesterday this headset and since the the intallation I have this crackling sound coming from both headphones; I tried following the steps on the razer site and some other guides from people who were in contact with razer support, but nothing seems to fix my issue.
Any help is welcome
This topic has been closed for comments
Userlevel 7
- Razer Support
- 2398 replies
-
30 April 2022
Did you already try the steps here? Try to temporarily disable the Synapse application or test the headset on a different PC. If you're experiencing the same issue, it's apparent that your headset is defective and qualifies for a replacement. Please PM me the serial number of your device with a copy of your receipt to validate this option. I will lock this thread to curb our conversation to private.
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