Kraken Ultimate Problem | Razer Insider

Kraken Ultimate Problem

  • 7 November 2021
  • 1 reply

I have recently been having problems with my Kraken Ultimate.
Sometimes when I move a bit the headphones they turn off on their own and then they return. A friend told me it might be a cable issue but I don't know. This happens frequently and its a bit annoying.
Please I need your help.

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1 Reply

Are you connected directly to a USB port, not on a USB hub? Have you tried connecting your headset to a different computer? Please send me the serial number of your headset via PM. That way, I can take a closer look and find possible solutions. Let's continue from there.

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