kraken v4 doesnt enjoy using both game and chat audio | Razer Insider
Skip to main content
Question

kraken v4 doesnt enjoy using both game and chat audio

  • February 7, 2025
  • 7 replies
  • 217 views

RaspberryPinkeverbox390

Ive had my kraken v4 headset for about a month and a half. I am being forced to use the game audio for EVERY audio output when i want to have discord set to chat audio. The reason for this is whenever changing discord to use chat audio when audio comes from discord after a few seconds all audio from the headset will cease, i can easily replicate this by changing the output and spamming my mute key which will cut it out. I have updated the headset and dongle firmware, and disabled all exclusive settings,  i saw a few people on here talk about something similar, but not exact a few months ago, does anyone have a solution?

Did this topic help you find an answer to your question?

7 Replies

Tommyisawesome

+1 I’m in the same boat


webbestEggshell311

Same issue


  • Insider Mini
  • 1 reply
  • March 1, 2025

i can’t even get ANY audio to come through on the chat channel now no matter what i try or how i route the audio


  • Insider Mini
  • 1 reply
  • March 18, 2025

bump +1


Same Issue. Very annoying. It worked, then it didn’t.  


  • Insider Mini
  • 1 reply
  • March 22, 2025

I have this issue as well.  I own a Kraken v4 Pro headset, I got it about a week ago.  If I want to use Discord chat, the default headset has to be the AG Bluetooth option.  I can hear games, I can hear system prompts, etc. using this.  I played Monster Hunter Wilds today using this setting.

If I want to talk to anyone IN-GAME I have to change my settings to the Kraken - Chat setting.  This turns off all sounds except the game I’m playing.  My microphone will not work in-game unless I do this.

To troubleshoot today, I attempted to update my settings in Synapse 4 (required for my headset) and it forced me to change the default sound device to Kraken - Game and Kraken - Chat, but then it would not pick up my microphone or my system.  When I changed my default settings back to AG Bluetooth, everything worked fine again outside the game, but I couldn’t communicate in-game anymore.


  • 1 reply
  • April 1, 2025

Same issue...Also there are multi-function buttons on the right side earmuff, if you bump these it can change the settings for BT, hyper wireless etc.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings