Hi
The latest update of Razer Synapse has just installed (3.6.331.31613) and I can now no longer control my G.Skill RAM using Chroma Studio. Chroma Connect is definitely working, as I can set the G.Skill RAM to a non-Chroma Studio effect and it works fine. As soon as I try to control it through Chroma Studio however, the RAM LEDs turn off.
I have attached a screenshot of Chroma Studio with the G.Skill object selected - it has my wave settings applied, however the little preview dots on the object itself do not light up within Chroma Studio and neither does my RAM when I hit save. Any attempt to apply an effect within Chroma Studio doesn't work - even if I create a new Chroma effect and start from scratch.
Anyone know what is going on here?
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Today I've encountered the same issue with my RAMs, not able to controll them via Razer Chroma.
Unfortunately its not possible to "downgrade" Synapse, since the Installer always loads the latest version.
Any Updates, hints or workarounds for the problem?
Edit: Ive got the latest version installed - 3.6.415.40812
Unfortunately its not possible to "downgrade" Synapse, since the Installer always loads the latest version.
Any Updates, hints or workarounds for the problem?
Edit: Ive got the latest version installed - 3.6.415.40812
I've started a new thread as I'm now having the same issue but ONLY on my Ducky RGB keyboard.
Yup - fixed for me too!
Thanks for the input everyone, and thanks Razer!
Thanks for the input everyone, and thanks Razer!
Userlevel 4
Vary nice news!!
caydensch
It seems razer just updated their software and it looks like it's fixed for me.
I can confirm this was fixed with the update from 3/25/21 as well. Thanks for the heads up.
It seems razer just updated their software and it looks like it's fixed for me.
I am still on the same version I was before the update ( 3.6.331.31613 ). My guess a module updated and not the whole bundle. I am using connect only for my wraith prism and my MSI rtx 2070s. Although I just woke up and noticed that my GPU was out of sync. I opened dragon studio and the option to connect with razer was there. Checking and unchecking the option worked. So it loses the setting on restart. But the cooler was ok
Userlevel 3
The update fixed my Lian Li 011D case so that's something at least. Issue still there for G.Skill?
Is it controlled through Mystic Light? Haven't had an issue with that integration, tried the update?
caydensch
It's broken for me on an MSI Case & Motherboard (ARGB fans controlled by MSI Mobo) and G.Skill RAM.
Is it controlled through Mystic Light? Haven't had an issue with that integration, tried the update?
Kinematic9
Do you know what version you are on? Also, do you have the mixture of LianLi Case & Gskill Ram too?
It's broken for me on an MSI Case & Motherboard (ARGB fans controlled by MSI Mobo) and G.Skill RAM.
johnnyblu84
I got a fix for my Lian Li case and ThermalTake fans this morning, but the firmware is still showing 3.6.331.31613.
So I am not sure how the fixes are being sent out to everyone affected
Ahh, bummer. I saw a small update too but its the same version and everything still broken.
Userlevel 4
Kinematic9
Do you know what version you are on? Also, do you have the mixture of LianLi Case & Gskill Ram too?
I got a fix for my Lian Li case and ThermalTake fans this morning, but the firmware is still showing 3.6.331.31613.
So I am not sure how the fixes are being sent out to everyone affected
kiopsycho
There was a new update today that fixed things for me. Maybe you can check if it became available to you guys as well.
Do you know what version you are on? Also, do you have the mixture of LianLi Case & Gskill Ram too?
There was a new update today that fixed things for me. Maybe you can check if it became available to you guys as well.
SAME ISSUE HERE! I found a temporary fix - control your LED control from your razer peripheral (EG mouse) and click "apply to all products". Worked for me, but Chroma Studio is borked!
I saw an update come through this afternoon (fixes to Huntsman v2 Analog was the only thing in notes). Hoped it would fix it, but can confirm the issue still exists.
Sounds like something has been really botched in the latest update for Chroma Studio users. Hopefully the next update addresses it (and soon).
I've been through three different sets of RAM trying to get it to work with Chroma Connect - I finally get it working, and three weeks later Razer break it
I've been through three different sets of RAM trying to get it to work with Chroma Connect - I finally get it working, and three weeks later Razer break it
scott_nicholls36
Hi
The latest update of Razer Synapse has just installed (3.6.331.31613) and I can now no longer control my G.Skill RAM using Chroma Studio. Chroma Connect is definitely working, as I can set the G.Skill RAM to a non-Chroma Studio effect and it works fine. As soon as I try to control it through Chroma Studio however, the RAM LEDs turn off.
I have attached a screenshot of Chroma Studio with the G.Skill object selected - it has my wave settings applied, however the little preview dots on the object itself do not light up within Chroma Studio and neither does my RAM when I hit save. Any attempt to apply an effect within Chroma Studio doesn't work - even if I create a new Chroma effect and start from scratch.
Anyone know what is going on here?
EXACT same issue (My GSKILL's are flickering like raverkids, however) with the addition of their Razer ARGB Controller suddenly vanishing from the Synapse menus immediately after the update. The "reactive visualizer" still absolutely works (but it's hard wired to the fans ffs) however I'd like to be able to use this controller again, as it's seriously underset the amount of LED's on my fans and, as sitting, it looks terrible.
Userlevel 4
Kinematic9
Wanted to bump this up to the top to see if anyone had any news or updates from Razer on that last update that broke Gskill / LianLi Razer case?
So far it seems that the last update broke something for most devices according to other posts , a team is already working on the issue. I pm'd a mod my Razer logs to help see what could be going on with snyapse.
But that is all I know at this point. Hopefully the team finds a fix soon
Wanted to bump this up to the top to see if anyone had any news or updates from Razer on that last update that broke Gskill / LianLi Razer case?
Same issues with my Lian Li Dynamic Razer edition case, G Skill Ram and MSI 3060 GFX card. Please sort this out Razer.
same issues here update sucks...!
I have not received any help on the Discord, but understand it's not the formal support. Hope to get some traction on this soon as it really broke everything for a lot of people it seems.
+1 Same problem here.. Can only use Quick Effects on my G.Skill ram. Advanced Effects/Chroma Studio not working.
(Motherboard: Gigabyte Aorus Elite v2)
(Motherboard: Gigabyte Aorus Elite v2)
Same problem here. I opened a similar ticket here. Only quick effects work. But if I dare to apply any change to that default quick effect wraith prism and gpu goes black
Userlevel 3
xDUANGx
Please let us know if they replied, I have sent a email to lianli too
They simply replied with the usual shit about how to completelly uninstall Synapse, ugh.
Razer's support is still a joke, I see.
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