macros dont work after uninstalling razer synapse 4 and installing synapse 3 | Razer Insider
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macros dont work after uninstalling razer synapse 4 and installing synapse 3

  • October 1, 2024
  • 4 replies
  • 420 views

babbul91

i installed and uninstalled razer synapse 4, then installed razer synapse 3 but my macros dont work, i click on macro tab and nothing happens, it doesnt get open, what can i do?

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4 Replies

mark1779
  • Insider Mini
  • 3 replies
  • November 17, 2024

Same. 

whole tab wont appear.

 

Tried to remove macro module (so i can re add) and it wont remove. 

None of my macros work now. 

 

All because i stupidly thought i could upgrade to synapse 4 and there wouldnt be any issues. I tried the upgrade and all my control profiles for my mouse disappeared and it said they were corrupt. So reinstalled synapse 3 and my macros arent working. 

 

 

 


mark1779
  • Insider Mini
  • 3 replies
  • November 17, 2024

Update. To the guy that asked for support but doesnt look to have had any. 

 

Delete everything razor you can. Reinstall and log in and download everything again. Seems to have got everything working.

 

It’ll be a long time before i try synapse 4 again. 


babbul91
  • Author
  • Insider Mini
  • 3 replies
  • November 22, 2024

if i remember well i reinstalled synapse 3 and all was ok again, but as razer 4 was faster i took screenshots and manually created all the macros again.


  • Insider Mini
  • 1 reply
  • January 4, 2025
mark1779 wrote:

Update. To the guy that asked for support but doesnt look to have had any. 

 

Delete everything razor you can. Reinstall and log in and download everything again. Seems to have got everything working.

 

It’ll be a long time before i try synapse 4 again. 

This worked for me. Deleted everything from Program Files (x86) and %AppData%\Local and %AppData%\Roaming (although not sure if the latter two were truly necessary) after uninstalling and then immediately reinstalled. Didn’t even need to restart my PC. Was then able to reinstall the macro module, and now all my macros work again.

This is awfully similar to my experience when they went from Synapse 2 to 3. I only upgraded this time because a support tech needed me to do so to troubleshoot a scroll wheel issue, but I should have just lied and told him I did (especially since it was quite clearly a decoder issue, not a software issue).


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