Microphone of blackshark pro v2 not working on pc | Razer Insider
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Microphone of blackshark pro v2 not working on pc

  • September 21, 2021
  • 1 reply
  • 43 views

I have an issue with my headset blackshark v2 pro when I try to use the microphone it doesn't pick up any sound I already reinstall synapse update drivers, if I use the headset with the 3.5 cable on my console the microphone works also try to use it with the USB cable connected and nothing if I connect the microphone directly to the 3.5 port on the pc it shows as a different microphone but it works, on synapse 3 when I go to the mic tab and press the test mic it doesn't pick up any sound, please help
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1 Reply

How does the microphone appear on the Device Manager when using it via wireless 2.4GHz? Please send me the serial number of your headset via PM. I can use it to verify its model and look into firmware-related solutions. Let's go from there. I'll lock this thread now.