My Razor Kraken code is invalid | Razer Insider

My Razor Kraken code is invalid

  • 6 March 2022
  • 2 replies
  • 144 views

Hello,
I recently bought my Razor Kraken Headset and the code for the 7.1 surround sound says it's invalid.
Please help me.
Regards

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2 Replies

Userlevel 7
Badge +1
Be sure, that you're typing the code properly - check for any code mismatch like O and 0, I and 1 etc.
If it's still not working - please contact Razer Support directly.
Userlevel 7
@bizpulseShockingPink336

Please send me a screenshot of the error message, a photo of your scratched card, or a screenshot of the email containing the code, along with the serial number of your headset. I can use those to help you activate the 7.1 Surround Sound app.

*Locking the thread to curb the conversation to PMs.