My Viper V2 Pro won't charge or turn on | Razer Insider
Question

My Viper V2 Pro won't charge or turn on

  • 2 October 2023
  • 7 replies
  • 397 views
C

I only got my viper v2 pro 2 months ago, and out of nowhere it stopped charging or turning on. When I plug it in, no lights turn on, no windows usb sound plays, and it doesn’t show up in the razer synapse dashboard either. I tried tapping the power/dpi button on the back, and I also tried holding it down for different amounts of seconds, and still nothing.

It was flashing red before this all happened, so I believe it ran out of battery.

I left it plugged in for 30 minutes just to see if it could gain a charge while unresponsive, but I still can’t get it to work.

Has anyone seen this happen before? Is there anything I can do to get it working again?

7 Replies

Razer.Zionzedd
Userlevel 6

I only got my viper v2 pro 2 months ago, and out of nowhere it stopped charging or turning on. When I plug it in, no lights turn on, no windows usb sound plays, and it doesn’t show up in the razer synapse dashboard either. I tried tapping the power/dpi button on the back, and I also tried holding it down for different amounts of seconds, and still nothing.

It was flashing red before this all happened, so I believe it ran out of battery.

I left it plugged in for 30 minutes just to see if it could gain a charge while unresponsive, but I still can’t get it to work.

Has anyone seen this happen before? Is there anything I can do to get it working again?

Hi @Cinnabarsitetech391,

 

I would love to have this checked. Please PM me the serial number of your mouse so I can verify its model and check my resources for model-specific workarounds to help you address the charging problem of your Razer Viper V2. Thanks!

T

 

I have the same error as above please help me

MiniBoIt

Someone please help! this happened to me as well, my Razer v2pro wireless disappeared in my synapse and my mouse wont turn on.

I

Same problem, it just stopped working. It wont power on and isn't detected by Razer Synapse.

M

I have the exact same issue. Was working fine yesterday then this morning there is no light, won’t turn on or show up when connected directly to the pc via usb. Really frustr

E

hi everyone i have fixed this issue. dont plug it in to your computer, but rather plug it in to a socket directly using any adaptar and it switches on immediately. i hope this helps.

 

Sepiagreatlife523

Hi everyone, yesterday I got a second-hand Viper V2 Pro and all was fine, but today I started the PC and the mouse couldn’t connect, couldn’t charge, and there was no response from the mice

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