Naga Hex issue with binding keys, need help | Razer Insider

Naga Hex issue with binding keys, need help

  • 3 January 2019
  • 1 reply
  • 5 views

Happened upon a weird issue today and trying to figure out how to fix it. I have a naga hex, so 7 buttons, that I've bound to my number pad buttons. Problem is, the buttons are somehow binding themselves to other keys. Within synapse, I have the buttons set to the number pad 1-7, I have re-done them twice now and restarted my pc, but while the keys are bound to number pad 1-7 in synapse, when I actually hit the buttons they are laid out as follows:

1 is Home
2 is Right Arrow
3 is (nothing) It actually is currently refusing to bind to any button
4 is Left Arrow
5 is Page Down
6 is Down Arrow
7 is End

No matter what I bind the keys to in synapse, they are binding themselves to the keys above. Is there any way to try to reset the mouse or fix this? It's driving me a little insane. Worth noting it's not a game or other program doing it. I have to open synapse for the keys to work in the first place, and nothing is broken until synapse is open.

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Have you tried doing a clean reinstall of Synapse?