need help | Razer Insider

need help

  • 9 November 2023
  • 2 replies
  • 32 views
X2G.1

I have paid thousands of dollars on your site. Why am I not getting customer service quickly? I have many problems with my account

2 Replies

Razer.Speedcr0ss
Userlevel 7

I have paid thousands of dollars on your site. Why am I not getting customer service quickly? I have many problems with my account

Sorry to hear that you have an ongoing concern. Are you referring to the Razer ID or the Razer Gold account? Please tell me more about your inquiry. If you have an existing case, please send it to me via PM so I can check your contact history and help speed up its progress. Thanks for your cooperation.

X2G.1

Hello, I have a problem with two-step verification. I bought a new phone a while ago and deleted the two-step verification application from my old phone. Unfortunately, I do not now have the authentication application and I do not have reserve codes. When I use my balance, it asks me for a two-step verification code.

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