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No incoming call sound

O
Hi, I bought my first ever razer headphones yesterday. Razer Opus 2021. There is no ringing sound on the incoming call. It just stops the music and I can here my android phone ringing. I checked the app but there are no sound settings at all. Can I fix it in any way? Or should I try to exchange my headphones? Thank you
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3 Replies

Razer.Zionzedd
oolga
Hi, I bought my first ever razer headphones yesterday. Razer Opus 2021. There is no ringing sound on the incoming call. It just stops the music and I can here my android phone ringing. I checked the app but there are no sound settings at all. Can I fix it in any way? Or should I try to exchange my headphones? Thank you
Hi oolga, Please PM me the serial number of your headset so I can validate its model and get back to you with model-specific steps to help you with the incoming call notification problem. Thanks!
O
  • oolga
  • Author
  • 1 reply
  • October 19, 2022
(*Serial number omitted) Thank you so much!
Razer.Speedcr0ss
oolga
(*Serial number omitted) Thank you so much!
Havey sent you sent Razer.Zionzedd an exclusive message? If you haven't, please send me a PM instead. *Thread is now locked to prevent anyone from posting confidential info publicly.
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