Nommo V2 Pro Audio Bug | Razer Insider
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Whenever I play certain games like Batman Arkham Knight, AC Mirage, or DMC5, the sound of the speakers act as if it's missing an additional channel. The high sounds like gadget sounds or footsteps start to go missing. Then the dialogue voices are very faint and you can barely hear anything. The temporary solutions I found are if I disable the Audio Enhancements in the Windows Sounds Settings from "Device Default Effects" to "Off", the sound goes back to normal in-game. The other solution I found is if I turn on the Spatial Sound setting to Windows Sonic for headphones (While Audio Enhancements are on), the sound also works properly. Is this normal? Or are my nommo v2 pros broken? It really sounds like a channel in the speakers are missing. It also doesn't matter if i toggle stereo or thx in synapse. I use Windows 11 and updated to the latest firmware.

Hi, I’m having the same issue also on the Nommo V2 not the pro. I have to turn on Spatial Audio to hear dialogue. Razer please fix this issue. It gets annoying having to do this every time I play a single player game.

Hi, Same here with Nommo V2, still nothing to resolve that?

With all the test i’ve made, i found that without razer synapse, on a fresh windows install, i don’t have this issue, and at the moment razer synapse is installed, a have this weird “central channel” that disappear…
The only workaround i’ve found is to buy the THX spatial audio plug-in (25€….) and it seems ok….

(Sorry for my english)

Just got my set, and had the exact same issue. The best solution I have found, and the only one that seems to provide the experience I was expected (without all the THX Spatial nonsense) is to turn off the Audio Enchancements by doing the following : 

Windows 11 :

  • Goto Sound Settings (System > Sound)
  • In the Output Section, find and click on Razer Nommo
  • Locate Audio Enhancements (This will be set to ‘Device Default Effect’)
  • Change this OFF

 

Now then ‘Centre’ channel will sound correct. Obvously all the fancy Spacial Audio will not work, but to be honest, its jsut a naff gimk that you don’t really want to use. If you want 5.1, get a 5.1 setup.

 

Cheers and have a lovely day

try this, it worked for me when watching movies.

right click the speaker icon on your taskbar. go to sounds. playback tab, right click your Nommo speakers and goto properties. Go to the Enhancement tabs. Put a check mark at disable all enhancements.

try this, it worked for me when watching movies.

right click the speaker icon on your taskbar. go to sounds. playback tab, right click your Nommo speakers and goto properties. Go to the Enhancement tabs. Put a check mark at disable all enhancements.

Worked like a charm, thank goodness that time in my life is over. Thanks.

but you disabled its best feature… its just a compromise not a fix… gosh darn

Just got my set, and had the exact same issue. The best solution I have found, and the only one that seems to provide the experience I was expected (without all the THX Spatial nonsense) is to turn off the Audio Enchancements by doing the following : 

Windows 11 :

  • Goto Sound Settings (System > Sound)
  • In the Output Section, find and click on Razer Nommo
  • Locate Audio Enhancements (This will be set to ‘Device Default Effect’)
  • Change this OFF

 

Now then ‘Centre’ channel will sound correct. Obvously all the fancy Spacial Audio will not work, but to be honest, its jsut a naff gimk that you don’t really want to use. If you want 5.1, get a 5.1 setup.

 

Cheers and have a lovely day

I did this, and now stereo sound works, but will it be fixed? Didn’t any of the Razer engineers test this? These speakers have lots of bugs. 

Any solution to this? I’ve found that when reinstalling synapse, specifically when it installs the nommo v2 drivers, it activates Dolby Atmos for headphones in the windows spatial audio tab. This actually sounds better than the THX Spatial to me, the center channel is present & the audio is clear & sharp.

Any solution to this? I’ve found that when reinstalling synapse, specifically when it installs the nommo v2 drivers, it activates Dolby Atmos for headphones in the windows spatial audio tab. This actually sounds better than the THX Spatial to me, the center channel is present & the audio is clear & sharp.

Aside from updating the speaker’s firmware, you can utilize its audio settings using the Razer Synapse 3.0 or 4.0 since these utilize the speaker’s native driver, which also relies on Dolby Atmos. Should the issue persist, you can try uninstalling all Razer-related drivers on your PC, download and install the Razer Driver Clean-up tool, restart your computer, and install Razer Synapse including its updates (install Microsoft updates if available). Feel free to send me a PM should you need additional assistance.

 

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