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Not able to contact support

  • February 10, 2025
  • 2 replies
  • 39 views

I am currently unable to contact the Razer support team regarding an issue with a recent order. All links to mysupport.razer.com return a 502 status code and I see no other way to raise a support ticket through email, and any attempts through phone simply redirect me to mysupport.razer.com. Not sure if anyone else is having this issue but I have tried on multiple devices with multiple different browsers, and the 502 status code makes me think it is on the server side, not mine. 

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2 Replies

Appears to be resolved now


Razer.Aero
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  • Razer Support
  • 3394 replies
  • February 11, 2025

Hi leetPastelBrownbase643,

Please be informed that our Razer Support Team replied to your case regarding the status of your order. You can respond to the email if you need further assistance. Have a great day!

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