Not pleased w/ Barracuda X headphones | Razer Insider

Not pleased w/ Barracuda X headphones

  • 27 January 2023
  • 3 replies
  • 64 views

I purchased a Barracuda X headphones on 7/5/22, (I've had them little over 4 months) they came out the box with a small brake in the bracket, it did not seam to be structural nor mess with the performance. I decided to keep them because I live in the country over a hour drive one way and it would be 40-50 dollars in gas to go back to the city (my mistake)...I used the mic on it for the first couple of months, unplugged it didn't use it for a month, it set on top of my pc. Went to use it a couple of days ago, now theirs is a extremely load ticking sound when I plug the mic in, that everyone can hear. None of my friends or any one for that matter will play pc games w/ me unless I go micless. Which was the purposes I bought them ! (I wouldn't even attempt to use it any professional communication)... So where's this leave me, I can buy a new mic for 20 plus dollars which might not even fix the problem ( the problem could be in the female connector side)...Or go buy a new one, even though I registered my serial number w/ the company I can't find my receipt (my mistake). So despite a couple of mistakes on my end I still feel like giving 100 dollars for a product it should be better quality, leaving me extremely frustrated and cheated out of a hundo.

3 Replies

I apologize for the inconvenience you've experienced with the Barracuda X headphones. It's frustrating when a product doesn't meet expectations. Given the distance and costs involved, it's understandable why you didn't return them initially. Now, with the microphone issue, it's challenging to decide the best course of action. Considering the warranty and your registration, it might be worth reaching out to the company for support or exploring repair options. Ultimately, customer satisfaction is crucial, and it's essential for companies to stand by their products. 

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