Please help! Razer Phone USB not recognized. Phone won't enter MTP | Razer Insider

Please help! Razer Phone USB not recognized. Phone won't enter MTP

  • 1 April 2019
  • 1 reply
  • 123 views

Hello all,

I am trying to transfer some media files from my Razer Phone and find its USB won't connect (the phone still charges though). The option is even grayed out from the Connected Devices menu. I tried to enter Developer Mode and messed around with the options but no use.



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1 Reply

Hi there, @soccon1989! Let me assist you with this. Can you provide me the serial number of your Razer Phone through PM? Make sure to include the link of this thread. Let's continue from there.

*Moving thread to Support Forum for visibility.