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Question

problems with the headset

  • August 7, 2024
  • 1 reply
  • 28 views
spotLawnGreenbuzz982

Hello, I have a problem with my headphones. When working on a PC, they turn off on their own. I tried to run the firmware update program, but I got stuck at the "turn on the headset" stage

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1 Reply

Razer.sushi.boi

Hi there, @spotLawnGreenbuzz982!

 

Thanks for alerting us about this. Please send me a message via PM along with your headset’s serial number so I can validate it and check its exact variant. I will be looking for other troubleshooting steps that we can try along the way.

 

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