I've been using my headset for a while now (3 months) and out of nowhere the sound and noises cuts out randomly when I'm listening at stuff. The issue has not been seen on my work computer and only occurs on my personal computer, I'm wondering if my headset might need an update (if so how can I do it), or if any fix has been already found for an issue like that.
Thank you !
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Update, the sound can also just be glitching from what I'm hearing, which gives a really poor feel to the mic and really distorted noises.
YaleBluerushvine166
I've been using my headset for a while now (3 months) and out of nowhere the sound and noises cuts out randomly when I'm listening at stuff. The issue has not been seen on my work computer and only occurs on my personal computer, I'm wondering if my headset might need an update (if so how can I do it), or if any fix has been already found for an issue like that.
Thank you !
Thank you for explaining the issue clearly. For now, follow the steps in this guide to fix this. To resolve your distorted microphone, follow the steps in this article. Should the problem persists, please PM me your device's serial number to look for other possible fixes.
Thread locked to curb the conversation to PMs.
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