Razer Basilisk Hyperspeed bluetooth error | Razer Insider

Razer Basilisk Hyperspeed bluetooth error

  • 10 October 2022
  • 4 replies
  • 158 views

The mouse's connectivity suddenly cut out when I was using it and I couldn't get it to conncet again. Therefore, I decided to remove the device from the bluetooth connectivity menu in settings and when I searched for it again, I was not able to pair it as it did not seem to be able to be found, I changed the battery but the issue persisted.

This topic has been closed for comments

4 Replies

Userlevel 7
Badge +1
When you've removed Basilisk X Hyperspeed from BT devices, did you've turned it in pairing mode again (press and hold both left buttons, and DPI button for 3 seconds, indicator will blink twice): https://mysupport.razer.com/app/answers/detail/a_id/5387/~/how-to-pair-or-connect-a-wireless-mouse-to-a-system-via-bluetooth-or-usb-dongle
FiszPL
When you've removed Basilisk X Hyperspeed from BT devices, did you've turned it in pairing mode again (press and hold both left buttons, and DPI button for 3 seconds, indicator will blink twice): https://mysupport.razer.com/app/answers/detail/a_id/5387/~/how-to-pair-or-connect-a-wireless-mouse-to-a-system-via-bluetooth-or-usb-dongle

Yes, I did put it into pairing mode but it was still not able to connect but now it is not even entering pairing mode anymore
/unable-to-connect-razer-basilisk-x-hyperspeed-using-bluetooth.59565/
is almost precisely what is happening to me
Fix Bluetooth problems on Android
If your car or Bluetooth accessory isn’t connecting to your phone, try the solutions below.

Important: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version.
Step 1: Check Bluetooth basics
Turn Bluetooth off and then on again. Learn how to turn Bluetooth on and off.
Confirm that your devices are paired and connected. Learn how to pair and connect via Bluetooth.
Restart your devices. Learn how to restart your Pixel phone or Nexus device.
Step 2: Troubleshoot by problem type
Can't pair with car
Step 1: Clear devices from your phone's memory
Open your phone's Settings app.
Tap Connected devices And then Previously connected devices. If you don't see "Previously connected devices," tap Bluetooth.
If you see devices you're not currently using, next to each device name, tap Settings And then Forget And then Forget device.
If you paired your phone and car before, next to your car's name, tap Settings And then Forget And then Forget device.
Step 2: Clear phones from your car's memory
To clear phones paired with your car, follow your car's manual.

Clear any phones you're not currently using.
If you paired your phone and car before, clear your phone.
Step 3: Refresh the device list, then pair
To learn whether to pair from your phone or car, check your car’s manual.

Pair from your phone
Check that your car is discoverable and ready to pair.
Open your phone's Settings app.
Tap Connected devices. If you see "Bluetooth," tap it.
Tap Pair new device And then your car's name.
Pair from your car
Open your phone's Settings app.
Tap Connected devices. If you see "Bluetooth," tap it.
Keep this screen open.
On your car's list of devices, pick your phone's name.
If asked, check that the PINs shown on your phone and car's screens match.
Tap Allow access to your contacts and call history.
Tap Pair, Accept, or Confirm.


Regards,
Rachel Gomez