Razer battery exploded out of warranty
Hi my Razer blade battery exploded while out of warranty, is it not Razer product issue, I had Acer laptop for 10 years no issues, Apple Mac book for 12 years? Razer not even 3 years while cost is 3 times
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Userlevel 4
You were unlucky ...
There is always something that can happen.
Are you counting on something?
Describe the situation at the time of the outbreak.
Maybe you overheated the battery, put the laptop on a blanket keeping it out of the air ... or maybe the fans were too dirty.
There is always something that can happen.
Are you counting on something?
Describe the situation at the time of the outbreak.
Maybe you overheated the battery, put the laptop on a blanket keeping it out of the air ... or maybe the fans were too dirty.
Thanks for your response, what I feel is it’s wastage of money going with Razer laptop, they have to compensate
Userlevel 4
No, they don't have to.
If it was after the warranty, they don't have to (but you surely know it).
Manufacturers often give 12 months for the battery, and 24 months for the rest.
I do not know after what time it happened to you (and I repeat - under what circumstances), but do not count that calls from Razer will ring immediately with an offer of a free, new laptop.
It may have worked in the past - not anymore.
If it was after the warranty, they don't have to (but you surely know it).
Manufacturers often give 12 months for the battery, and 24 months for the rest.
I do not know after what time it happened to you (and I repeat - under what circumstances), but do not count that calls from Razer will ring immediately with an offer of a free, new laptop.
It may have worked in the past - not anymore.
Userlevel 7
- Razer Support
- 2398 replies
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25 August 2022
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