Recently I bought Razer Blackshark V2 Pro (2023) - White Edition but Synapse does not recognize it and I am unable to use 7.1 and other settings. When I open Synapse, razer central shows me a new update like below. But when I click update, it fails Here is what I tried ;Repair SynapseModify SynapseUninstall, Install Synapse 3.0 (Used clear re-installation guide - https://mysupport.razer.com/app/answers/detail/a_id/1708 )Try to update from Razer central,Add an exception to firewall,Disabling firewall (I dont have any antivirus program)Update Windows,Run as an AdministratorInstall DOT.net frameworkClosing background razer programsRemoving devices from Device Manager (Including HID ones)Installing previous Synapse versions Tried every USB slot in the PC, even Base Station V2’s USB slots also.I also tried to download Cortex and install the Synapse from there. But everything failed. Headphone works normally, there is no sound issue etc. but synapse does not detects it. I hope you guys give me a solution for it. Thanks in advance

Simple solution (when I had the same problem):Update firmware,but before you starttheupdater, unplug dongle and turn off headset to avoid error described above.. and then run updater and follow the guide (plug dongle then turn on headset)Run Synapse as Administratorthen the device will be detected by Synapse as expectedOptionaly edit Synapse shortcutProperties>Shortcut>Advanced>Run as administratorHypothetical explanation: Sometimes it depends on security settings of Windows profile, programs don’t have permission to handle some or some specific types USB devices when they are started by user with low privileges.Let me know if it works.

Razer Blackshark v2 Pro 2023 does not get detected on Synapse 3.0

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Razer Blackshark v2 Pro 2023 does not get detected on Synapse 3.0

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