Razer Blackshark V2 Pro (2023) static while streaming on discord | Razer Insider
Skip to main content

Hello,

 

I’m experiencing an issue with my new Blackshark V2 Pro 2023 model. I purchased and received it less than a week ago, made sure to apply all updates to both the headset and attached USB dongle, and am experiencing the following issue:

 

Whenever I am streaming (game/show/movie/anything) in Discord, whoever is viewing the stream hears a buzz in the background. I quickly plugged in my old headset (non Razer, wired headset+mic) and the stream is no longer buzzing. My Windows is fully updated, the Razer headset is set as my default mic in windows, etc. I can’t think of any reason as to why the headset would be affecting stream audio. I have even tried muting my mic during stream. Also, the static/buzzing sound does not happen during regular voice calls in discord. I’ve also tested several other calling apps (teams, regular phone calls, etc) and have no audio issues. I have not tried streaming video on any other platform as I don’t really have another platform to test on.

 

I’m not sure if this is enough information, but I would really appreciate any assistance in solving this issue. Thank you!

Hey to anyone still looking for a fix i have been having this for about a year now and just chalked it up to discord or smth but ive found a fix that has worked so far Sound control panel → speaker → Advanced tab → Exclusive mode tick both boxes off so that apps cant take control of headset.

Deleting synapse probably does the same but this is a fix that works without losing ur mouse/keyboard profiles

 

Thanks man.
God bless you <3


Hey to anyone still looking for a fix i have been having this for about a year now and just chalked it up to discord or smth but ive found a fix that has worked so far Sound control panel → speaker → Advanced tab → Exclusive mode tick both boxes off so that apps cant take control of headset.

Deleting synapse probably does the same but this is a fix that works without losing ur mouse/keyboard profiles

 


Still having the same issue this is so annoying tbh


Hi, i got this headset yetsterday, i got hissing noise when i active 100 sidetone.

Someone have problem with sidetone or know how to make it works at 100?

It’s normal?

Sidetone is basically for you to test your microhpone, listening to your own feedback - if you want to hear yourself, while you talk to others, go for it :)

It serves no other purpose to my knowledge, and I have it disabled


GUYS I FIND A SOLUTION ON REDDIT, UNLIKE THE SOLUTION GUY MY HEADSET VOLUME DECREASED SLIGHTLY BUT IT WORKS VERY WELL, ALSO IT FIX MY SOUND MIXER PROBLEM TOO, I CAN CHANGE APP VOLUME NOW.

-Reddit-

Nerowheelr: ‘’So, finally found a fix after fuc*ing around for so long. Go to your speaker properties, go to enhancements and tick on disable all enhancements. Works fine now but everything sounds a little less loud’’

I got the BlackShark V2 (non-pro), and I’ve also been plagued by people being able to hear a loud buz/tick sound whenever I’ve streamed a game in discord.

I’ve also had issues with audiodg.exe (in windows) going completely bonkers when I’ve played ETS2 or ATS through TruckersMP, because for whatever reason, there was suddenly an issue with the razer usb device and the TruckersMP ingame CB Radio software - this caused an absolute laggy sound experience that sounded horrible, and it only affected the sound, and only with the razer device.

I haven’t confirmed this to fix my isue in TMP yet, but this above solution have fixed the buzz/tick sound while streaming a game in discord! :)


Hi, i got this headset yetsterday, i got hissing noise when i active 100 sidetone.

Someone have problem with sidetone or know how to make it works at 100?

It’s normal?


GUYS I FIND A SOLUTION ON REDDIT, UNLIKE THE SOLUTION GUY MY HEADSET VOLUME DECREASED SLIGHTLY BUT IT WORKS VERY WELL, ALSO IT FIX MY SOUND MIXER PROBLEM TOO, I CAN CHANGE APP VOLUME NOW.

-Reddit-

Nerowheelr: ‘’So, finally found a fix after fuc*ing around for so long. Go to your speaker properties, go to enhancements and tick on disable all enhancements. Works fine now but everything sounds a little less loud’’


THE FACT THAT THIS ISNT FIXED YET IS ABSOLUTELY ATROCIOUS.


I know I’m extremely late to this since I also got the headset a few weeks ago but the problem seems to be stemming from window-related audio capturing. The crackling doesn’t happen when you try to record desktop audio so if there is a way to stream on multiple tracks and set your streaming output to something else it should be solved which I’m also trying to figure out how


Got the same problem now (had my headset for over a year now and no problems with it), even got a new usb plug and its still there. Using another headset via jack the problem isnt there. Turning of the experimental auio capture in discord does fix the noise but then I can’t stream the haul screen…
I hope it will be refixed ?

I have the same problem going on here now too. I’ve had this headset for well over a year with no problems but now all of the sudden whenever I stream anything on discord there is a loud clicking/crackling noise happening for anyone viewing the stream.  If the experimental audio capture method on discord is disabled, then the noise goes away for people but now I cannot stream any browser of any kind to people because no audio will be streamed. This just seemed to pop up last week on I want to say Friday after a random Razer Synapse update or whatever it was. Is there any fix for this or is it just a waiting game at this point? I’d rather not have to get a new headset already.


Got the same problem now (had my headset for over a year now and no problems with it), even got a new usb plug and its still there. Using another headset via jack the problem isnt there. Turning of the experimental auio capture in discord does fix the noise but then I can’t stream the haul screen…
I hope it will be refixed ?


Hi Guys, I bought these headphones yesterday and when there is no sound or I watch anything I can hear a buzzing sound.

Does someone have the same issue?


having this issue, every time i try streaming to discord there is a loud static everyone can hear, I’ve tried updating drivers, resetting settings, turning on and off experimental capture, nothing is fixing this, i have even uninstalled and reinstalled discord. 

Me too just had this issue crop up a few days ago happens if i steam on discord or via obs to twtich hope it gets fixed soon really annoying 


having this issue, every time i try streaming to discord there is a loud static everyone can hear, I’ve tried updating drivers, resetting settings, turning on and off experimental capture, nothing is fixing this, i have even uninstalled and reinstalled discord. 


I have a similar issue but it will make a REALLY loud static noise randomly. I’ve got the Blackshark V2 headset. I have to unplug the USB and replug to stop the noise temporarily. I just bought it not too long ago. 

I’m having the same issue with my Webex while having a conference call,  randomly my microphone produces static and no one can hear me clearly


Őszintén szólva, az online kaszinók egyszerre lehetnek jók és rosszak a pénztárcád számára. Az őszinte vélemények szerint az Ice Casino kaszinó már elég régóta állja a sarat. lehet, hogy nem hisz nekem, így ebben az esetben valódi véleményeket  icekaszino.com olvashat.


the headset is now working fine as far as i can tell however i need new earpads and i cant find these anywhere and support refuses to help so i would say that the support from razer has been generally terrible and i will not be buying from them again 


I’ve been told that while streaming, I no longer have a low hertz buzz.
I do however still have a very faint buzz when lauching certain games, it is only noticeable when there’s no audio. Seems to be a gain issue since the loudness is linked directly to the pc audio levels. .


Hey, i am planning on buying this headset.
Can anyone confirm that its fixed?


I too have updated the firmware of both the headset and dongle 

Headset: v2.4.2

Dongle: v2.2.0

 

But BEFORE I have updated the firmware the issue did go away, maybe there was an update for programs like Discord? So I can’t really compare whether if the firmware did fix the issue. Maybe someone else can confirm.


Seems to be fixed according to my friends when testing the headset and audio. Definitely hoping there is no other issues that pop up with the headset.


Firmware update just dropped recently, going to test out the headset now and see if the buzzing is still there, or if they patched the bug. Hoping the team sorted the dongle issues out as it seems the dongle went from version 2.1.0 to 2.2.0 in the update.

 


yeah seems to be fixed but now i just get a buzzing that starts randomly with any noise i play i have to restart the pc to stop it , ive checked with another headset no issues so yet again razor need to put out a fix


I was told today that my stream no longer has a low hertz buzz on discord. Seems to be fixed??


I manually updated my Razer Synapse and my girlfriend said all the buzzing noises disappeared when streaming to her on discord 


Reply