Razer Blackshark v2 pro the mic volume automatically drops when i try to talk

Hello BayEraySter,

I undertsand taht your hhaving low audio using To troubleshoot the issue, please perform the steps below:

• Clean dirt or debris that may obstruct the vents or diaphragm of your mic.

• Ensure the audio ports and jacks are clean and the headset mic is properly attached.

• Make sure the mic diaphragm is in front and the air vent is facing away from your mouth.

  

• Get the latest Windows update.

• Make sure your apps can access the mic.

  

• Ensure your headset is set as the default recording device.

  

  

• Set Windows microphone level and microphone boost to values that works well for your setup.

  Note: Higher levels can cause mic to be more sensitive.

  

   

• Update the firmware on your headset if it is on the list.

• Rule out software issues. Close all audio enhancing software including Razer Synapse, Razer 7.1 Surround Sound, THX Spatial Audio and check if the issue persists.

  

• If closing Razer Synapse fixed the issue, reinstall your headset drivers, including Razer Synapse, THX Spatial Audio. Restart your PC then test your headset.

• If the issue only happens while Razer Synapse is running, logout from Razer Synapse and test with another Razer account.

If the problem persists, please send me a PM with your device's serial number so I can verify the model and provide further assistance. Best regards!

*Thread locked to curb the conversation to PMs.