Razer Blackshark V2 X - Surround 7.1 not working | Razer Insider
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Hi,



Just got the new headset and installed and activated the Surround 7.1. With 7.1 as the default sound device I get no sound on anything games, music, Youtube, etc.. All works perfectly well as a standard headset just not in surround.



I have looked online for solutions but nothing seems to work.



Any help/suggestions appreciated.
Have you tried reinstalling the drivers of your headset? Have you also tried the Windows Troubleshooter? For now, let's isolate the issue first by performing a clean reinstallation with your Synapse by clicking this link. Let me know how that goes by sending me the serial number of your headset via PM.







I'll lock this thread now.