Razer Blade 14 2021 USB C not charging properly | Razer Insider
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Razer Blade 14 2021 USB C not charging properly


bestRedVioletboard918

I need help trying to figure this out.

The only way my laptop recognizes the USB c charger and actually charging is when I turn the laptop completely off (restart och sleepmode wont do it), plug the cable in, and the start it. If I disconnect the cable when the computer is turned on, it wont charge when reconnecting the cable.

So anytime i need to charge it with USB c i have to turn the laptop off, reconnect the charger and turn the laptop back on again... 

I've reinstalled USB drivers and turned off settings so that the USB port are always powered.

I've searched around for this on reddit and other places but cant fint any solution.

The charger: https://www.anker.com/products/bundle-a2148111-a88660a1?variant=42462302732438&ref=collectionBuy&discount=WS24BUND206yue

Any ideas? Any help is much appreciated.

Cheers

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6 Replies

pulseCORALBoysenberry228

Ive had the same issue with my razer charger and also third chargers and i cannot even charge when the laptop is completely shut off i can only do it when the battery is completely drained


MaliceFox
  • Insider Mini
  • 4 replies
  • September 13, 2023

I have this same charger, and I’m unable to get my laptop to pull a charge regardless of the port on the charger, port of the laptop or its battery state. Anker claims their IQ4 tech is fully compatible with PD 3.1. The blade requires at least a PD 3 device per its documentation, so in theory they should work.

I have tried a couple PD 3 and PD 3.1 cables with no change in behavior. I just bit the bullet and bought Anker’s $35  USB-C PD 3.1 cable. Waiting for it to arrive to see if that makes any difference.

The funny thing is, i have a crappy old Lenovo USB-C power adapter that is only 65w and not PD specced and the blade will charge from that with no issue, other than complaining about low wattage. 

 

For what its worth, the Anker charger literally powers every other USB-C device in my house, including that Lenovo laptop. Its just the Blade that wont play nice...

 

 

This was the support reply from Anker regarding this:

 

I'm sorry to hear that you're experiencing issues with your Anker 737 Charger (GaNPrime 120W) not charging your Razer Blade 14 (2021) laptop. I understand how frustrating this can be and I'm here to help. Firstly, please ensure that the charging power the charger supports can meet your laptop's requirement for charging power. The Anker 737 Charger supports up to 120W, which should be sufficient for your Razer Blade 14 (2021) laptop.

If the charger is not working with your laptop, it could be due to a few reasons. Here are some troubleshooting steps you can try:

1. Try a different PD 3.1 certified cable. Sometimes, the issue could be with the cable and not the charger itself.

2. Try charging a different device with the charger and cable. This can help determine if the issue is with the charger or the laptop.

3. If your laptop's USB C port is a PD port, which can support two-way charging, it might be getting confused when connected to the charger.

Try using the USB C2 port on the charger, as it is only a power output port and should not cause such a problem. If you have tried these steps and the issue still persists, it might be necessary to initiate the warranty process if your order is still within the warranty period.

 


  • Insider Mini
  • 1 reply
  • September 25, 2023

In the same boat...tried 3 different Anker PD chargers (120W, 65W, and 30W) with the Anker cord...nothing.  But if I connect my Anker battery pack with the same cord, the laptop charges up just fine.  Really weird. 

So, currently, I need to pay $150 for a better back and $120 for a 100W charger so that I can have a shot of keeping my Blade 14 running on a long flight.

 

Anyone have any luck or any other ideas on what to try here?


I just tested this as well and I am having the same issue. I’ve tried the Anker 747 (150W) and the 737 (120W) using an anker 100W and 240W usb-c cable and none of them work.


bigpuppyman
  • Insider Mini
  • 10 replies
  • October 2, 2024

I’ve had this issue with three Razer Blades, including my Blade 18. It’s incredibly frustrating, and I’ve tried every cable/charger combo (including Razer’s own GaN charger), to no avail. @Razer Admin -- this issue has been going on literally for years. Any updates?


quickDeepSpaceSparkle579

I have a Razer Blade Stealth (Early 2019) with the i7 8565u and the MX150 dedicated graphics, 1080p 60fps screen.

I had the same issue with someone above. My nee Anker GaN Prime 100w charger would not charge my stealth unless I drained the battery completely, and then turn on the laptop but with the charging cable plugged in before the laptop powers on. Any other way and it would not charge.

To make matters worse, if I unplugged the charging cable at any time, I would have to repeat the above process to being charging again. To make things even worse, the laptop running Windows 11 or Windows 10 would report that the laptop was plugged in and charging regardless of if I pulled the cable out or not, which made for some frustrating situations until I had all of the factors causing this situation all figured out.

 

Long story short, the charger I had did not support PPS (Portable power supply) charging standard. After going through Anker’s warranty process, I was informed that newer versions of the GaN Prime 100w charger I bought DID IN FACT support PPS, while older versions did not.

 

Anker was not public about this change, maybe because many people did not report the issue to them, or some other reason. So, if you are having issues charging, get a charger that supports both PD 3.0 or higher as well as PPS. Conveniently I noticed that the Razer GaN 130w charging brick mentioned it supported PPS in the tech specs. so, blame Razer for using a (somewhat) rare charging standard without notifying us consumers properly.
 

They likely (j.k., DEFINITELY) did this so that we are forced to pay like $250 CAD for their 130W 4-port GaN charger (which although I agree it’s good and ticks all the boxes, is ridiculously over-priced) to avoid this previously mysterious problem. Spread the word. 


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