Razer Blade 14 Blue Screen caused by embedded videos | Razer Insider

Razer Blade 14 Blue Screen caused by embedded videos

  • 9 July 2021
  • 1 reply
  • 5 views
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So I have had my Razer 14 for a week now and the last couple days I have had multiple Blue Screens of Death, they seem to be triggered randomly by playing (or attempting) to play videos embedded on sites like Twitter, FB and other sites. I have run all the windows updates and optional driver updates and I expect there is a conflict as this didn't happen for the first 4 days, just the last few.

Anyone else having this, or have any ideas?

Edit 1:
OK, was just clicking on a link in Microsoft Edge and another blue screen. This is getting rather annoying.

Edit 2:
5 times got BSOD today, 2 when using Edge, 2 when using Chrome, 1 when changing songs on Spotify, sorry for a laptop I have had for 10 days and run all recommended updates. I am done, setting up return.
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1 Reply

Razer.Caziel
Userlevel 7
I'd like to know more about your rig. Can you send me a list of the devices that are connected to your laptop? Have you also tried disabling Synapse to check if the BSOD still occurs even without it running in the background? For now, it would be best to look into BIOS updates. I'll need the serial number along with a screenshot of your MSINFO32 so I can point you in the right direction.

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