So i have had this laptop for a little over a year and its been running great until about the beginning of summer and my ramp up in play of Warzone and Valorant. All of a sudden games would crash without rhyme or reason and originally I thought it was issues with the games and would get contact with the support but even they were riddled with what was causing this. So I did a clean factory reset and downloaded what I saw as the essentials, some stuff for school, valorant, synapse, logitech g hub, and some other smaller games like among us. Unfortunately, the issue has persisted especially with Valorant but now smaller games too. I am not positive if this is a razer issue or a game issue but I was just wondering if anyone has insights or similar issues.
Thanks
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
11 October 2020
Do you mind sharing the error messages when the games crash? I'd appreciate it if you can send me your ticket number so I can check what's been done already. That way, I can look into other possible solutions.
*Locking thread to curb the conversation to PMs.
*Locking thread to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.