I'm having problems with the battery in the app, the headphones show an optimal initial charge! But the right earphone after a few minutes of operation the battery shows 10% charge and turns off!
This topic has been closed for comments
- 2005 replies
-
24 February 2024
Hello mike.pro,
I’m here to help. I understand that your Razer Hammerhead True Wireless Earbuds (2nd Gen) have a poor battery issue. To troubleshoot this issue, I recommend trying a battery calibration on your earbuds. This involves fully draining the battery to 0% and then allowing it to recharge to 100%. Please monitor the battery performance after this calibration to see if the issue persists. If you require further support, please PM me your device serial number and proof of purchase so I can check for potential replacement options. Save the shareable files via any online drive account listed here. All the best!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.