People seem to be able to fix it on mobile with the app but is there a windows app that supports the device?

I don’t think there is.

Same for me. I have them connected via the dongle to my PC and after watching a video or listening to a song, they just turn off during the silence

I have mine set to 30 minutes in the app but they still turn off after 5 so I guess the setting is defunct.

my pc doesn’t have a type c port so I was using the usb to type c extender cable that came with it and it turns off randomly. I bought a usb to type c adapter thinking that it might fix the issue but to no avail. I already tried setting “never” in the phone app. It still doesn’t work.

Same for me. I have them connected via the dongle to my PC and it just disconnects after seconds of connection.

Has there been an update on this? I saw the suggestion about setting it to never on the phone App but it still turns off randomly. I checked if its a battery issue and it’s not.

I’m having the same issue. People seem to be able to fix it on mobile with the app but is there a windows app that supports the device?

I have Barracuda headphones and they always turn off the headphones and I don't know what to do anymore. And Razer seeing a topic like this and not saying ANYTHING is even worse. The headset has no audio and microphone when I press it to Power Off and then I have to turn it on again for everything to work but this happens many times a day, for the love of God RAZER do something

My razer barracuda is turning off by itself for a few seconds and then plugs back in, it's sad this because I bought the handset not 2 months ago

I’m having the same issue. When I googled, there is apparently an auto shut-off feature that can be turned off from the app. I am in the app and cannot find it though. 

This is still an issue and not a peep from Razer.