I’m having the same issue. When I googled, there is apparently an auto shut-off feature that can be turned off from the app. I am in the app and cannot find it though. 

I have mine set to 30 minutes in the app but they still turn off after 5 so I guess the setting is defunct.

Has there been an update on this? I saw the suggestion about setting it to never on the phone App but it still turns off randomly. I checked if its a battery issue and it’s not.

My razer barracuda is turning off by itself for a few seconds and then plugs back in, it's sad this because I bought the handset not 2 months ago

my pc doesn’t have a type c port so I was using the usb to type c extender cable that came with it and it turns off randomly. I bought a usb to type c adapter thinking that it might fix the issue but to no avail. I already tried setting “never” in the phone app. It still doesn’t work.

I’m having the same issue. People seem to be able to fix it on mobile with the app but is there a windows app that supports the device?

People seem to be able to fix it on mobile with the app but is there a windows app that supports the device?

I don’t think there is.

Same for me. I have them connected via the dongle to my PC and after watching a video or listening to a song, they just turn off during the silence

This is still an issue and not a peep from Razer. 

Same for me. I have them connected via the dongle to my PC and it just disconnects after seconds of connection.

I have Barracuda headphones and they always turn off the headphones and I don't know what to do anymore. And Razer seeing a topic like this and not saying ANYTHING is even worse. The headset has no audio and microphone when I press it to Power Off and then I have to turn it on again for everything to work but this happens many times a day, for the love of God RAZER do something